At a Glance
- Tasks: Shape outstanding web experiences and optimise digital features for customers.
- Company: Join Motorpoint, a dynamic team focused on enhancing customer journeys.
- Benefits: Enjoy guided mentorship, generous holiday, and discounts at top retailers.
- Other info: Collaborative environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on user experience while developing your product management skills.
- Qualifications: Early-career Product Owner with strong communication and analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
As a Digital Product Owner at Motorpoint, you will help shape and improve the customer experience across motorpoint.co.uk. Working closely with the Principal Product Owner, you will contribute to planning, building, and optimising digital features that deliver seamless, intuitive, and exceptional experiences across Motorpoint's digital platforms and customer-facing products. You will support the full product lifecycle‑turning customer insights and business needs into clear requirements, prioritising the backlog, working with development teams, and analysing product performance to identify opportunities for improvement. This role is ideal for an early‑career or developing Product Owner who is seeking hands‑on experience and the opportunity to make a visible impact.
What will you be getting up to?
- User Story Creation & Backlog Management: Write clear, concise, and testable user stories and acceptance criteria within Azure DevOps. Refine user stories with the support of Principal Product Owner, developers, QA, and UX. Help maintain, organise, and prioritise the product backlog in alignment with business goals. Participate in sprint ceremonies including daily stand-ups, backlog refinement, sprint planning, and retrospectives.
- Customer Experience & Feature Analysis: Analyse the performance of existing website features using analytics and user behaviour insights. Identify areas of improvement across the user journey, proposing data‑backed solutions. Support ongoing experiments and A/B tests, gathering learnings to inform future iterations.
- Requirements Gathering & Stakeholder Engagement: Work closely with stakeholders across Motorpoint's retail stores, Marketing, Operations, Customer Care, Sales and Data to gather and understand business requirements. Translate stakeholder needs into actionable product requirements and prioritised work items. Communicate updates, progress, and decisions clearly and transparently.
- Delivery Support & Collaboration: Collaborate with Engineering, Design, SEO, CRM, and wider digital teams to support smooth delivery. Help surface risks, dependencies, and delivery issues, working with the Principal Product Owner to resolve them. Support testing efforts, including user acceptance testing (UAT), to confirm solutions meet defined requirements.
Experience: Contributing to the delivery or improvement of digital customer journeys across web or mobile. Understanding of how digital solutions meet user needs and business outcomes, and ability to articulate trade‑offs clearly. Experience working with UX, design, and engineering teams to shape and refine digital features. Excellent written communication skills with the ability to produce well‑structured user stories. Strong analytical and problem‑solving skills. Ability to gather, interpret, and act on data. Comfortable collaborating with cross‑functional teams. Highly organised, with good attention to detail. A proactive, inquisitive mindset with a desire to learn product management best practices. Familiarity with digital discovery and delivery practices, such as problem definition, hypothesis‑led thinking, or iterative improvement. Ability to translate customer and business needs into clear digital requirements for delivery teams.
Desirable Skills: Experience using Azure DevOps or similar tools (Jira, Trello). Understanding of Agile methodologies (Scrum or Kanban). Familiarity with analytics tools such as Google Analytics, Contentsquare, or similar. Awareness of digital best practices such as usability, accessibility, or performance considerations. Exposure to conversion optimisation, experimentation, or A/B testing.
Benefits: Guided mentorship and development from the Principal Product Owner. Hands‑on experience contributing to large‑scale website improvements. A collaborative, supportive digital team focused on improving the customer experience. Paid time off every month to do something that makes you happy. 31 days holiday plus days off for your birthday, getting married, or moving house. Additional holidays for length of service. Long service awards. Staff discount on cars and finance options. Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform. Smart Tech in partnership with Currys. Cycle to work. Pension. Healthcare. Enhanced parental leave. Employee Assistance Programme (EAP). Vocational and personal development training courses. Quarterly team socials. Team feasts. Scratch card rewards. Sharesave scheme (SAYE). Plus much more!
Digital Product Owner: Shape Outstanding Web Experiences employer: Motorpoint Ltd
Motorpoint is an exceptional employer that prioritises employee growth and development, offering guided mentorship from experienced professionals like the Principal Product Owner. With a collaborative work culture focused on enhancing customer experiences, employees enjoy generous benefits including 31 days of holiday, additional time off for special occasions, and a variety of perks such as discounts and cashback options. This role provides a unique opportunity to make a tangible impact in a supportive environment, making it ideal for those looking to advance their careers in digital product management.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner: Shape Outstanding Web Experiences
✨Tip Number 1
Get to know the company inside out! Research Motorpoint's digital platforms and customer experiences. This will help you tailor your conversations and show that you're genuinely interested in shaping their web experiences.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the company culture and potentially lead to referrals.
✨Tip Number 3
Prepare for interviews by practising common Product Owner scenarios. Think about how you'd handle user story creation or backlog management. We want to demonstrate our problem-solving skills and analytical mindset!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to be part of the team at Motorpoint.
We think you need these skills to ace Digital Product Owner: Shape Outstanding Web Experiences
Some tips for your application 🫡
Be Clear and Concise:When writing your application, make sure to keep it clear and concise. We want to see your skills and experiences without wading through unnecessary fluff. Highlight your relevant experience as a Product Owner and how it aligns with the role.
Show Your Passion for Digital Products:Let us know why you're excited about shaping outstanding web experiences! Share your enthusiasm for digital products and how you can contribute to improving customer journeys at Motorpoint. A little passion goes a long way!
Tailor Your Application:Make sure to tailor your application to the specific role of Digital Product Owner. Use keywords from the job description and demonstrate how your skills in user story creation, backlog management, and stakeholder engagement fit perfectly with what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your User Stories
Before the interview, brush up on how to write clear and concise user stories. Be ready to discuss examples of user stories you've created or refined, especially in tools like Azure DevOps. This will show your understanding of backlog management and how it aligns with business goals.
✨Analyse Like a Pro
Familiarise yourself with analytics tools such as Google Analytics or Contentsquare. Be prepared to talk about how you've used data to identify areas for improvement in digital features. Highlight any A/B testing experiences you have, as this will demonstrate your analytical skills and problem-solving mindset.
✨Engage Stakeholders Effectively
Think about times when you've gathered requirements from various stakeholders. In the interview, share specific examples of how you translated their needs into actionable product requirements. This will showcase your communication skills and ability to work collaboratively across teams.
✨Show Your Agile Knowledge
Brush up on Agile methodologies, particularly Scrum or Kanban. Be ready to discuss your experience participating in sprint ceremonies and how you’ve contributed to improving digital customer journeys. This will highlight your familiarity with iterative improvement and delivery practices.
