At a Glance
- Tasks: Shape and enhance customer experiences on motorpoint.co.uk through digital features.
- Company: Join Motorpoint, a leading car retailer with a focus on innovation.
- Benefits: Enjoy guided mentorship, generous holiday, and discounts at retailers.
- Other info: Collaborative team environment with excellent growth opportunities and fun team socials.
- Why this job: Make a real impact on user journeys while developing your product management skills.
- Qualifications: Strong communication, analytical skills, and a proactive mindset are essential.
The predicted salary is between 30000 - 40000 € per year.
As a Digital Product Owner at Motorpoint, you will help shape and improve the customer experience across motorpoint.co.uk. Working closely with the Principal Product Owner, you will contribute to planning, building, and optimising digital features that deliver seamless, intuitive, and exceptional experiences across Motorpoint's digital platforms and customer-facing products. You will support the full product lifecycle‑turning customer insights and business needs into clear requirements, prioritising the backlog, working with development teams, and analysing product performance to identify opportunities for improvement. This role is ideal for an early‑career or developing Product Owner who is seeking hands‑on experience and the opportunity to make a visible impact.
What will you be getting up to?
- User Story Creation & Backlog Management: Write clear, concise, and testable user stories and acceptance criteria within Azure DevOps. Refine user stories with the support of Principal Product Owner, developers, QA, and UX. Help maintain, organise, and prioritise the product backlog in alignment with business goals. Participate in sprint ceremonies including daily stand-ups, backlog refinement, sprint planning, and retrospectives.
- Customer Experience & Feature Analysis: Analyse the performance of existing website features using analytics and user behaviour insights. Identify areas of improvement across the user journey, proposing data‑backed solutions. Support ongoing experiments and A/B tests, gathering learnings to inform future iterations.
- Requirements Gathering & Stakeholder Engagement: Work closely with stakeholders across Motorpoint's retail stores, Marketing, Operations, Customer Care, Sales and Data to gather and understand business requirements. Translate stakeholder needs into actionable product requirements and prioritised work items. Communicate updates, progress, and decisions clearly and transparently.
- Delivery Support & Collaboration: Collaborate with Engineering, Design, SEO, CRM, and wider digital teams to support smooth delivery. Help surface risks, dependencies, and delivery issues, working with the Principal Product Owner to resolve them. Support testing efforts, including user acceptance testing (UAT), to confirm solutions meet defined requirements.
Experience: Contributing to the delivery or improvement of digital customer journeys across web or mobile. Understanding of how digital solutions meet user needs and business outcomes, and ability to articulate trade‑offs clearly. Experience working with UX, design, and engineering teams to shape and refine digital features. Excellent written communication skills with the ability to produce well‑structured user stories. Strong analytical and problem‑solving skills. Ability to gather, interpret, and act on data. Comfortable collaborating with cross‑functional teams. Highly organised, with good attention to detail. A proactive, inquisitive mindset with a desire to learn product management best practices. Familiarity with digital discovery and delivery practices, such as problem definition, hypothesis‑led thinking, or iterative improvement. Ability to translate customer and business needs into clear digital requirements for delivery teams.
Desirable Skills: Experience using Azure DevOps or similar tools (Jira, Trello). Understanding of Agile methodologies (Scrum or Kanban). Familiarity with analytics tools such as Google Analytics, Contentsquare, or similar. Awareness of digital best practices such as usability, accessibility, or performance considerations. Exposure to conversion optimisation, experimentation, or A/B testing.
Benefits: Guided mentorship and development from the Principal Product Owner. Hands‑on experience contributing to large‑scale website improvements. A collaborative, supportive digital team focused on improving the customer experience. Paid time off every month to do something that makes you happy. 31 days holiday plus days off for your birthday, getting married, or moving house. Additional holidays for length of service. Long service awards. Staff discount on cars and finance options. Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform. Smart Tech in partnership with Currys. Cycle to work. Pension. Healthcare. Enhanced parental leave. Employee Assistance Programme (EAP). Vocational and personal development training courses. Quarterly team socials. Team feasts. Scratch card rewards. Sharesave scheme (SAYE). Plus much more!
Digital Product Owner employer: Motorpoint Ltd
Motorpoint is an exceptional employer that prioritises employee growth and development, offering guided mentorship from experienced professionals like the Principal Product Owner. With a collaborative work culture focused on enhancing customer experiences, employees enjoy generous benefits including 31 days of holiday, additional time off for special occasions, and a variety of perks such as discounts and cashback options. This role provides a unique opportunity to make a tangible impact in a supportive environment, making it ideal for those looking to advance their careers in digital product management.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Motorpoint. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your experience with user stories and backlog management. This will give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for those interviews! Research common questions for Product Owners and practice your answers. Be ready to share examples of how you've used data to improve customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in being part of the Motorpoint team.
We think you need these skills to ace Digital Product Owner
Some tips for your application 🫡
Be Clear and Concise:When writing your application, make sure to keep it clear and concise. We want to see your skills shine through without any fluff. Use straightforward language that reflects your understanding of the role and how you can contribute.
Show Your Passion for Product Ownership:Let us know why you're excited about being a Digital Product Owner! Share your enthusiasm for improving customer experiences and how you plan to make an impact at Motorpoint. A little passion goes a long way in making your application stand out.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your relevant experience with user stories, backlog management, and collaboration with cross-functional teams. We love seeing how your background aligns with what we're looking for!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values.
How to prepare for a job interview at Motorpoint Ltd
✨Know Your User Stories
As a Digital Product Owner, you'll be writing user stories and acceptance criteria. Brush up on how to create clear, concise, and testable user stories. Familiarise yourself with Azure DevOps, as it’s crucial for managing your backlog effectively.
✨Understand the Customer Journey
Dive deep into the customer experience across digital platforms. Be prepared to discuss how you would analyse user behaviour and identify areas for improvement. Bring examples of how data-driven insights can enhance the user journey.
✨Engage with Stakeholders
This role involves working closely with various stakeholders. Think about how you would gather and translate their needs into actionable requirements. Practice articulating your communication style and how you keep everyone updated on progress.
✨Show Your Collaborative Spirit
Collaboration is key in this role. Be ready to share experiences where you've worked with cross-functional teams, like UX or engineering. Highlight your problem-solving skills and how you’ve tackled delivery issues in the past.
