At a Glance
- Tasks: Shape and enhance customer experiences on our digital platforms.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer.
- Benefits: Enjoy competitive salary, 31 days holiday, and discounts at retailers.
- Other info: Hybrid role with excellent career growth and mentorship opportunities.
- Why this job: Make a real impact in a fun, supportive team while developing your skills.
- Qualifications: Experience in digital journeys and strong communication skills are essential.
The predicted salary is between 35000 - 35000 € per year.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
Salary: Up to £35,000 per annum (dependent on experience)
Location: This is a hybrid role, combining remote work with regular collaboration in our Derby office at least two days per week. (Applicants must have the right to work in the UK as we are unable to offer visa sponsorship).
Contract Type: Permanent
Hours: 37.5 hours per week (Monday - Friday)
As a Digital Product Owner at Motorpoint, you will help shape and improve the customer experience across motorpoint.co.uk. Working closely with the Principal Product Owner, you will contribute to planning, building, and optimising digital features that deliver seamless, intuitive, and exceptional experiences across Motorpoint’s digital platforms and customer‑facing products. You will support the full product lifecycle—turning customer insights and business needs into clear requirements, prioritising the backlog, working with development teams, and analysing product performance to identify opportunities for improvement. This role is ideal for an early‑career or developing Product Owner who is seeking hands‑on experience and the opportunity to make a visible impact.
Responsibilities
- User Story Creation & Backlog Management: Write clear, concise, and testable user stories and acceptance criteria within Azure DevOps. Refine user stories with the support of the Principal Product Owner, developers, QA, and UX. Help maintain, organise, and prioritise the product backlog in alignment with business goals. Participate in sprint ceremonies including daily stand-ups, backlog refinement, sprint planning, and retrospectives.
- Customer Experience & Feature Analysis: Analyse the performance of existing website features using analytics and user behaviour insights. Identify areas of improvement across the user journey, proposing data‑backed solutions. Support ongoing experiments and A/B tests, gathering learnings to inform future iterations.
- Requirements Gathering & Stakeholder Engagement: Work closely with stakeholders across Motorpoint's retail stores, Marketing, Operations, Customer Care, Sales and Data to gather and understand business requirements. Translate stakeholder needs into actionable product requirements and prioritised work items. Communicate updates, progress, and decisions clearly and transparently.
- Delivery Support & Collaboration: Collaborate with the likes of Engineering, Design, SEO, CRM, and wider digital teams to support smooth delivery. Help surface risks, dependencies, and delivery issues, working with the Principal Product Owner to resolve them. Support testing efforts, including user acceptance testing (UAT), to confirm solutions meet defined requirements.
Qualifications
Essential Skills:
- Experience contributing to the delivery or improvement of digital customer journeys across web or mobile.
- Understanding of how digital solutions meet user needs and business outcomes, and ability to articulate trade‑offs clearly.
- Experience working with UX, design, and engineering teams to shape and refine digital features.
- Excellent written communication skills with the ability to produce well‑structured user stories.
- Strong analytical and problem‑solving skills.
- Ability to gather, interpret, and act on data.
- Comfortable collaborating with cross‑functional teams.
- Highly organised, with good attention to detail.
- A proactive, inquisitive mindset with a desire to learn product management best practices.
- Familiarity with digital discovery and delivery practices, such as problem definition, hypothesis‑led thinking, or iterative improvement.
- Ability to translate customer and business needs into clear digital requirements for delivery teams.
Desirable Skills:
- Experience using Azure DevOps or similar tools (Jira, Trello).
- Understanding of Agile methodologies (Scrum or Kanban).
- Familiarity with analytics tools such as Google Analytics, Contentsquare, or similar.
- Awareness of digital best practices such as usability, accessibility, or performance considerations.
- Exposure to conversion optimisation, experimentation, or A/B testing.
Benefits:
- Guided mentorship and development from the Principal Product Owner.
- Hands‑on experience contributing to large‑scale website improvements.
- A collaborative, supportive digital team focused on improving the customer experience.
- Paid time off every month to do something that makes you happy.
- 31 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 3rd June 2026. Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible. We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Digital Product Owner Derby (Head Office) employer: Motorpoint Ltd
At Motorpoint, we pride ourselves on being an exceptional employer, offering a vibrant work culture that embodies our values of being PROUD, HAPPY, HONEST, and SUPPORTIVE. As a Digital Product Owner in our Derby office, you'll benefit from guided mentorship, hands-on experience in enhancing customer journeys, and a range of perks including generous holiday allowances, employee discounts, and opportunities for personal development. Join a collaborative team dedicated to making a meaningful impact in the car retail industry while enjoying a supportive environment that prioritises your growth and well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Product Owner Derby (Head Office)
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Motorpoint on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Dive deep into Motorpoint’s values and recent projects. Show us how your skills as a Digital Product Owner can help enhance the customer experience.
✨Tip Number 3
Practice your storytelling! Be ready to share specific examples of how you've tackled challenges in previous roles. We love hearing about your problem-solving skills and how you’ve made an impact.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Motorpoint family.
We think you need these skills to ace Digital Product Owner Derby (Head Office)
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Digital Product Owner role. Use keywords from the job description to demonstrate that you understand what we’re looking for.
Showcase Your Experience:Don’t just list your previous roles; explain how they’ve prepared you for this position. Share specific examples of how you’ve contributed to digital projects or improved customer experiences in the past.
Keep It Clear and Concise:We appreciate clarity! Make sure your application is well-structured and easy to read. Avoid jargon and keep your sentences straightforward to ensure we can quickly grasp your qualifications.
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Product Inside Out
Before the interview, make sure you understand Motorpoint's digital platforms and customer experience. Familiarise yourself with their website, features, and any recent updates or changes. This will help you speak confidently about how you can contribute as a Digital Product Owner.
✨Prepare User Stories Examples
Since user story creation is a key part of the role, come prepared with examples of user stories you've written in the past. Be ready to discuss how you prioritised them and collaborated with teams to refine these stories. This shows your practical experience and understanding of the product lifecycle.
✨Showcase Your Analytical Skills
Motorpoint values data-driven decision-making, so be prepared to discuss how you've used analytics to improve customer journeys. Bring examples of how you've identified areas for improvement and the impact of your recommendations. This will demonstrate your ability to translate insights into actionable strategies.
✨Emphasise Collaboration and Communication
As a Digital Product Owner, you'll work with various teams. Highlight your experience in cross-functional collaboration and how you've effectively communicated with stakeholders. Share specific instances where your communication skills helped resolve issues or align team goals, showcasing your supportive and honest approach.
