Customer Experience Support Specialist – Derby

Customer Experience Support Specialist – Derby

Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Motorpoint Ltd

At a Glance

  • Tasks: Provide top-notch customer service over the phone and in person while managing admin tasks.
  • Company: Join Motorpoint Ltd, a leading name in the automotive industry.
  • Benefits: Permanent role with competitive pay and a supportive team environment.
  • Other info: Full-time role with weekend shifts; great opportunity for career growth.
  • Why this job: Be part of a dynamic team that values customer satisfaction and teamwork.
  • Qualifications: Customer service experience and a full UK driving licence required.

The predicted salary is between 22000 - 28000 Β£ per year.

Motorpoint Ltd in Derby is seeking a Sales Support to provide excellent customer service over the phone and in person, handle administration and use our CRM system to track cases and handovers. This is a permanent, full-time role (40 hours per week) on a rota, with weekend work required.

You will need:

  • A full UK driving licence
  • Proven customer service experience
  • Strong communication and teamwork skills
  • A proactive, customer-focused attitude aligned with our values of Proud, Honest, Supportive, and Happy

Customer Experience Support Specialist – Derby employer: Motorpoint Ltd

Motorpoint Ltd is an exceptional employer located in Newport, offering a dynamic work environment where skilled technicians can thrive. With a strong focus on employee growth, you will have opportunities to mentor junior staff while enjoying benefits such as additional holidays, staff discounts, and comprehensive healthcare. Join us to be part of a team that values your expertise and commitment to customer satisfaction.

Motorpoint Ltd

Contact Details:

Motorpoint Ltd Recruitment Team

We think you need these skills to ace Customer Experience Support Specialist – Derby

Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
Teamwork
Adaptability
Customer Service