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- Tasks: Deliver top-notch customer service and manage admin tasks in a dynamic team.
- Company: Leading omnichannel car retailer with a focus on customer experience.
- Benefits: Earn £12.25 per hour, plus bonuses and great employee perks.
- Why this job: Join a vibrant team and make a difference in customer satisfaction.
- Qualifications: Must have a UK driving licence and experience in customer service.
- Other info: Flexible 20-hour work week with opportunities for growth.
The predicted salary is between 12 - 16 £ per hour.
A leading omnichannel car retailer is seeking a Sales Support team member in Derby. Your key responsibilities include providing excellent customer service, managing administration tasks, and collaborating with internal teams to resolve queries.
The ideal candidate will have:
- a UK driving license
- experience in customer service
- strong communication skills
This permanent role offers 20 hours a week with a salary of £12.25 per hour plus bonuses, and a range of employee benefits.
Customer Experience Support — 20h/wk, Derby + Bonus employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience Support — 20h/wk, Derby + Bonus
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the car retail industry. A personal recommendation can really give you an edge when applying for roles.
✨Tip Number 2
Prepare for the interview by researching the company and its values. Knowing what makes them tick will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your communication skills! Since this role is all about customer service, being able to articulate your thoughts clearly and confidently will set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Customer Experience Support — 20h/wk, Derby + Bonus
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service. We want to see how you've gone above and beyond to help customers in the past, so share specific examples that showcase your skills!
Tailor Your Application: Don’t just send a generic application! We love it when candidates take the time to tailor their CV and cover letter to the role. Mention how your skills align with the responsibilities listed in the job description.
Keep It Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Motorpoint Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the car retailer. Understand their values, mission, and what sets them apart in the market. This will not only impress the interviewer but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you provided excellent customer service. Think about challenging situations you faced and how you resolved them. This will demonstrate your ability to handle queries effectively, which is crucial for the role.
✨Practice Your Communication
Strong communication skills are key for this position. Practice articulating your thoughts clearly and confidently. You might even want to do a mock interview with a friend or family member to get comfortable with speaking about your experiences.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. This shows your genuine interest in the role and the company. You could ask about team dynamics or how success is measured in the Sales Support team.
