At a Glance
- Tasks: Deliver exceptional customer service and manage admin tasks in a dynamic retail environment.
- Company: Leading car retailer known for its commitment to customer satisfaction.
- Benefits: Paid time off, discounts, and development training to boost your career.
- Other info: Permanent position with 40 hours per week and competitive hourly wage.
- Why this job: Join a vibrant team and make a difference in customer experiences every day.
- Qualifications: Full UK driving licence and strong communication and organisational skills required.
The predicted salary is between 24000 - 36000 £ per year.
A leading car retailer is seeking a Sales Support professional in Edinburgh. The role includes delivering exceptional customer service over the phone and face-to-face, managing administration tasks, and liaising with internal teams to resolve queries.
A full UK driving licence is essential, along with strong communication and organizational skills.
Enjoy benefits such as paid time off, discounts, and development training. This is a permanent position requiring 40 hours of work per week with a competitive hourly wage.
Customer Experience & Sales Support Specialist employer: Motorpoint Ltd
As a leading car retailer in Edinburgh, we pride ourselves on fostering a dynamic work culture that prioritises exceptional customer service and employee development. Our team enjoys a range of benefits including paid time off, exclusive discounts, and comprehensive training opportunities, making it an ideal environment for those looking to grow their careers while contributing to a supportive and collaborative workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience & Sales Support Specialist
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent news. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, try role-playing common scenarios with a friend. It’ll help you feel more confident when it’s your turn to shine.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn. They might give you insider tips or even put in a good word for you!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows you’re serious about joining our team!
We think you need these skills to ace Customer Experience & Sales Support Specialist
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in delivering exceptional customer service. We want to see how you've gone above and beyond for customers in the past, whether it's over the phone or face-to-face.
Be Organised and Detail-Oriented:Since the role involves managing administration tasks, it’s crucial to demonstrate your organisational skills. Share examples of how you keep things on track and ensure nothing slips through the cracks.
Communicate Clearly:Strong communication is key for this position. Use clear and concise language in your application, and don’t hesitate to showcase any relevant experiences where your communication made a difference.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or provided exceptional service in the past. This will show that you understand the importance of delivering a great experience.
✨Showcase Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or family member to refine your responses and ensure you come across as approachable and professional.
✨Familiarise Yourself with the Company
Research the car retailer and understand their values, products, and customer base. This knowledge will help you tailor your answers to align with their mission and demonstrate your genuine interest in the role.
✨Prepare for Admin and Teamwork Questions
Expect questions about your organisational skills and how you work with others. Think of specific examples where you've successfully managed administrative tasks or collaborated with teams to resolve issues, as this will highlight your suitability for the position.
