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For Companies At a Glance
- Tasks: Deliver exceptional customer service and manage inquiries in a dynamic retail environment.
- Company: Leading UK car retailer known for its commitment to customer satisfaction.
- Benefits: Competitive pay starting at £12.25 per hour, paid time off, and employee discounts.
- Why this job: Join a vibrant team and make a difference in customer experiences every day.
- Qualifications: Full UK driving licence and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 12 - 16 £ per hour.
A leading UK car retailer is seeking a Sales Support professional in Edinburgh. The role involves delivering exceptional customer service both over the phone and in-person, managing customer inquiries, and ensuring smooth transitions to team members.
Applicants should possess a full UK driving licence and have strong communication skills.
Competitive pay starts at £12.25 per hour, with extensive benefits including paid time off, holiday allowances, and employee discounts.
Customer Experience & Sales Support - Edinburgh employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Experience & Sales Support - Edinburgh
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help us tailor our conversations and show that we’re genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional customer service, we should prepare for common scenarios we might face on the job. Role-playing with a friend can really help us feel more confident.
✨Tip Number 3
Don’t forget to showcase our driving licence! It’s a key requirement for this position, so let’s make sure we mention it early on in our conversations. It shows we’re ready to hit the ground running!
✨Tip Number 4
Apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily. Let’s make it happen!
We think you need these skills to ace Customer Experience & Sales Support - Edinburgh
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and don’t shy away from showcasing your personality – we want to see the real you!
Tailor Your Application: Take a moment to read through the job description and align your experience with what they’re looking for. Highlight any relevant customer service or sales support experience you have, so we can see how you fit into our team.
Keep It Professional Yet Friendly: While we love a casual vibe, remember that this is a professional application. Strike a balance between being approachable and maintaining professionalism in your tone. We want to know you can connect with customers while keeping it business-like.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do and our amazing team!
How to prepare for a job interview at Motorpoint Ltd
✨Know the Company Inside Out
Before your interview, do some homework on the car retailer. Understand their values, mission, and what sets them apart in the market. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
Since the role involves delivering exceptional customer service, be prepared to demonstrate your communication skills. Think of examples where you've successfully handled customer inquiries or resolved issues, both over the phone and in-person. Practice articulating these experiences clearly.
✨Prepare for Role-Specific Scenarios
Anticipate questions related to customer experience and sales support. Prepare to discuss how you would manage a difficult customer or ensure a smooth transition to team members. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. Being punctual shows respect for the interviewer's time and demonstrates your professionalism, which is crucial in a customer-facing role.
