Motorpoint Ltd in Derby is seeking a Customer Complaints Advisor to join our Customer Care team. You will handle inbound/outbound calls and emails, resolving issues for customers who recently bought cars from our 20 stores, ensuring a high standard of service.
The role is 37.5 hours per week, Monday to Friday, 9am–5pm, with a starting salary of £25,000 rising to £28,000 after probation. Training will be provided, and a supportive team culture helps you learn and grow.
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Customer Care & Complaints Advisor employer: Motorpoint Ltd
At Motorpoint, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual contributions. As a Vehicle Preparation Assistant, you'll enjoy a range of benefits including generous holiday allowances, personal development opportunities, and a supportive environment that encourages growth and well-being. Our commitment to employee happiness is reflected in our unique perks, such as paid time off for personal pursuits and team-building activities, making Motorpoint a rewarding place to build your career.
