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- Tasks: Diagnose and resolve vehicle faults, perform major repairs, and mentor junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days holiday, paid time off for happiness, and discounts at retailers.
- Why this job: Make a real difference in customer satisfaction while working with advanced technology.
- Qualifications: IMI Level 3 qualified with experience in vehicle repairs and strong communication skills.
- Other info: Dynamic team environment with opportunities for personal and vocational development.
The predicted salary is between 34000 - 51000 £ per year.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Burnley
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 22nd February 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Burnley Vehicle Operations · Burnley employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Burnley Vehicle Operations · Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your problem-solving skills! As a Warranty Technician, you'll need to demonstrate your ability to diagnose and resolve complex issues. Brush up on your technical knowledge and be ready to discuss specific examples from your experience.
✨Tip Number 3
Show off your communication skills! When liaising with customers, it's crucial to explain diagnostics clearly. Prepare to share how you've built trust with clients in the past, as this will highlight your strong interpersonal abilities.
✨Tip Number 4
Apply through our website! We want to see your application as soon as possible, especially since this role might close early due to high demand. Don’t wait around – get your application in and let’s get you on board!
We think you need these skills to ace Warranty Technician - Burnley Vehicle Operations · Burnley
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just qualified, but genuinely excited about being a Warranty Technician and making a difference at Motorpoint.
Be Specific: Use specific examples from your experience to highlight your skills. Whether it’s diagnosing complex faults or mentoring junior technicians, we love to see how you’ve tackled challenges in the past and what you’ve learned from them.
Keep It Professional: While we’re all about being friendly and fun, make sure your application maintains a professional tone. Double-check for any typos or errors, as accuracy is key in our line of work, especially when it comes to documentation!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our amazing team at Motorpoint!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex faults. Think about how you conducted root cause analysis and ensured repairs met manufacturer standards. This will demonstrate your ability to tackle challenges head-on.
✨Communicate Effectively
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. Be ready to share how you've built trust with customers in the past, as this is crucial for a Warranty Technician.
✨Emphasise Teamwork and Mentorship
Motorpoint values collaboration, so be prepared to talk about your experience working in a team and mentoring junior technicians. Share examples of how you've supported others and contributed to a positive work environment.
