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- Tasks: Diagnose and resolve vehicle faults, perform major repairs, and mentor junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days holiday, paid time off for happiness, and discounts at retailers.
- Why this job: Make a real difference in customer satisfaction while working with advanced technology.
- Qualifications: IMI Level 3 qualified with experience in vehicle repairs and strong communication skills.
- Other info: Dynamic team environment with opportunities for personal and vocational development.
The predicted salary is between 34000 - 48000 ÂŁ per year.
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.
So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role:
- Salary: ÂŁ40,000 - ÂŁ45,000 per annum
- Location: Burnley
- Contract Type: Permanent
- Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 22nd February 2026. Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Burnley employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Burnley
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your communication skills! As a Warranty Technician, you'll need to explain complex diagnostics to customers. Try role-playing with a friend to get comfortable discussing technical issues in a way that's easy to understand.
✨Tip Number 3
Show off your problem-solving skills! Be ready to share specific examples from your past work where you diagnosed and resolved tricky faults. This will demonstrate your expertise and how you can make a real difference at Motorpoint.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the Motorpoint team.
We think you need these skills to ace Warranty Technician - Burnley
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for precision and problem-solving shine through. We want to see how your skills as a technician can make a real difference in customer satisfaction.
Be Accurate and Detailed: Since accuracy in documentation is key for this role, make sure your application reflects that. Use clear examples of your past work and highlight your attention to detail – it’s what we value!
Communicate Clearly: Strong communication skills are essential, especially when dealing with customers. In your application, demonstrate how you’ve effectively communicated complex information in the past. We love a good story!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description, like oscilloscopes and multi-meters.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples of complex repairs you've handled in the past. Think about how you diagnosed issues and what steps you took to resolve them. This will demonstrate your ability to think critically and solve problems effectively.
✨Communicate Clearly
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. You might be asked how you would explain a diagnosis to a customer, so being able to build trust through clear communication is essential.
✨Emphasise Teamwork and Mentoring
Motorpoint values collaboration, so be ready to talk about your experience working in teams and mentoring others. Share examples of how you've supported junior technicians or contributed to a positive team environment, highlighting your supportive nature.