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- Tasks: Welcome customers, support vehicle collection, and resolve issues for a smooth experience.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and friendly culture.
- Benefits: Earn £13/hour, enjoy bonuses, paid time off, and discounts at retailers and restaurants.
- Why this job: Kickstart your career in sales with training and growth opportunities in a supportive team.
- Qualifications: Full UK driving licence and customer service experience preferred; positive attitude is key.
- Other info: Enjoy team socials, personal development courses, and a vibrant work environment.
The predicted salary is between 26000 - 28000 £ per year.
Who are we? We are Motorpoint, the UK's leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will deliver the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done - and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
The Role:
- Salary: £13.00 per hour + monthly bonuses
- Location: Burnley
- Contract Type: Permanent
- Hours: 40 hours, 5 days out of 7 on a rota - weekend working will be required
What will you be getting up to?
- Be the friendly face that welcomes customers to our store
- Support the vehicle collection process, ensuring all paperwork and procedures are completed accurately
- Proactively resolve customer issues and ensure a smooth, professional experience
- Contact customers to arrange or amend collection dates
- Spot opportunities to upsell products and services
- Complete the training programme covering product knowledge and sales techniques, this will typically run for twelve months, with learning modules completed at your own speed. The length of the program will be dictated by your progress and ability
- Once you have successfully passed all training requirements you will progress to a Sales Executive position
- A positive attitude and alignment with our values: Proud, Honest, Supportive, Happy and Together
What do we need from you?
- A full UK driving licence (to drive both manual & automatic vehicles)
- Experience in a customer service role would be highly beneficial
- Drive to build a career with Motorpoint
- Strong attention to detail and excellent organisational skills
- Comfortable using IT systems, including Outlook and Excel
- A team player who goes the extra mile for customers
What is in it for you?
- Paid time off every month to do something that makes you happy
- 28 days' holiday plus days off for your birthday, getting married, or moving house
- Additional holidays for length of service
- Long service awards
- Staff discount on cars and finance options
- Discounts and cashback at hundreds of high street retailers and restaurants through our "My M.O.T" platform
- Smart Tech in partnership with Currys
- Cycle to work
- Pension
- Healthcare
- Enhanced Parental Leave
- Employee Assistance Programme (EAP)
- Vocational and personal development training courses
- Quarterly team socials
- Team feasts
- Scratch card rewards
- Share save scheme (SAYE)
- Plus much more!
Closing Date: 17th April 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Trainee Car Sales Executive - Burnley employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Car Sales Executive - Burnley
✨Tip Number 1
Get to know Motorpoint! Research our values and what makes us tick. When you walk into that interview, show us you understand our mission to be the Car Buyer’s Champion. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! As a Trainee Car Sales Executive, you'll be the friendly face for our customers. Role-play with friends or family to nail down how to engage and resolve customer issues smoothly.
✨Tip Number 3
Show off your drive! We love candidates who are eager to build a career with us. Share your passion for cars and customer service during interviews – it’ll show us you’re ready to go the extra mile.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there!
We think you need these skills to ace Trainee Car Sales Executive - Burnley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and friendly. Remember, we’re all about being fun and supportive here at Motorpoint!
Align with Our Values: Make sure to highlight how your values align with ours: Proud, Honest, Supportive, Happy, and Together. Use examples from your past experiences to show us how you embody these traits in your work and interactions.
Be Detail-Oriented: Pay close attention to the details in your application. Double-check for any typos or errors, as we value strong attention to detail. A polished application shows us you care about the role and are ready to go the extra mile!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and it ensures your application goes straight to us. Don’t wait too long, though – we might close the application early if we get lots of great candidates!
How to prepare for a job interview at Motorpoint Ltd
✨Know the Company Values
Before your interview, take some time to understand Motorpoint's core values: Proud, Honest, Supportive, Happy, and Together. Think of examples from your past experiences that demonstrate how you embody these values. This will show the interviewers that you're not just a good fit for the role, but also for the company culture.
✨Showcase Your Customer Service Skills
Since experience in customer service is beneficial for this role, prepare specific examples of how you've successfully handled customer interactions in the past. Highlight any situations where you went the extra mile to ensure customer satisfaction, as this aligns perfectly with Motorpoint's mission to be the Car Buyer's Champion.
✨Be Ready to Discuss Sales Techniques
Even though you're applying for a trainee position, it's important to show your enthusiasm for learning sales techniques. Brush up on basic sales strategies and be prepared to discuss how you would approach upselling products and services. This demonstrates your proactive attitude and readiness to grow within the company.
✨Prepare Questions for Your Interviewers
Interviews are a two-way street, so come prepared with thoughtful questions about the role, the training programme, and the team dynamics. Asking insightful questions not only shows your interest in the position but also helps you determine if Motorpoint is the right fit for you. Plus, it gives you a chance to engage with your interviewers on a deeper level.