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- Tasks: Diagnose and repair advanced vehicle faults while ensuring customer satisfaction.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy paid time off, 28 days holiday, staff discounts, and personal development opportunities.
- Why this job: Make a real impact in a dynamic environment while working with skilled technicians.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
- Other info: Be part of a team that values collaboration and celebrates achievements together.
The predicted salary is between 40000 - 45000 £ per year.
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.
The Role
Salary: £40,000 - £45,000 per annum
Location: Birmingham
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Responsibilities
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
Qualifications
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
Benefits
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 13th February 2026
Please note, this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Warranty Technician - Birmingham Birmingham employer: Motorpoint Ltd
Contact Detail:
Motorpoint Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Warranty Technician - Birmingham Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your technical skills! As a Warranty Technician, you'll need to demonstrate your problem-solving abilities. Brush up on your diagnostic techniques and be ready to discuss specific examples of complex repairs you've handled in the past.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows your enthusiasm and helps you gauge if Motorpoint is the right fit for you. Ask about team dynamics, training opportunities, and how they support their technicians.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the Motorpoint team. So, what are you waiting for? Get your application in!
We think you need these skills to ace Warranty Technician - Birmingham Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re not just a skilled technician, but someone who genuinely loves what they do and is excited about joining our team.
Be Specific About Your Skills: Make sure to highlight your relevant experience and qualifications clearly. We’re looking for someone with proven skills in advanced vehicle repairs and diagnostics, so don’t hold back on showcasing your expertise!
Tailor Your Application: Take a moment to customise your application for the Warranty Technician role. Mention how your values align with ours – PROUD, HAPPY, HONEST, SUPPORTIVE – and show us why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific responsibilities of a Warranty Technician at Motorpoint.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex faults. Highlight your experience with major mechanical repairs and how you ensure accuracy in documentation, as this is crucial for the role.
✨Communicate Effectively
Since strong communication skills are key, practice explaining technical concepts in simple terms. Think about how you would build trust with customers when discussing diagnostics and repairs, as this will be important in your role.
✨Emphasise Teamwork and Mentorship
Motorpoint values collaboration, so be ready to talk about your experiences working in a team and mentoring junior technicians. Share how you’ve contributed to maintaining workshop standards and compliance, as well as any best practices you've implemented.
