At a Glance
- Tasks: Diagnose and resolve vehicle faults, perform major repairs, and mentor junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days' holiday, paid time off for happiness, and discounts at retailers.
- Other info: Dynamic team environment with excellent career growth and development opportunities.
- Why this job: Make a real impact on customer satisfaction while working with advanced technology.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
The predicted salary is between 40000 - 45000 £ per year.
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers. So, if you want to work with an amazing group of people who are fun, friendly and get stuff done – and who bring our values to life – PROUD, HAPPY, HONEST, SUPPORTIVE – by working TOGETHER, then Motorpoint is the place to be and we are on a mission!
Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Birmingham
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 2nd June 2026
Notice: this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Level 3 Vehicle Technician- Birmingham 40-45k OTE Vehicle Operations · Birmingham employer: Motorpoint Ltd
At Motorpoint, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and support are at the forefront. Our Birmingham location not only provides competitive salaries and extensive benefits, including paid time off for personal happiness and a comprehensive employee assistance programme, but also fosters professional growth through vocational training and mentorship opportunities. Join us to be part of a fun, friendly team dedicated to delivering outstanding customer experiences while enjoying unique perks and a commitment to your well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Vehicle Technician- Birmingham 40-45k OTE Vehicle Operations · Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. Show us how you align with being PROUD, HAPPY, HONEST, and SUPPORTIVE during your chat.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your experience with advanced vehicle repairs. We want to hear about your problem-solving successes!
✨Tip Number 3
Don’t forget to ask questions! When you get the chance, ask about team dynamics or what a typical day looks like. It shows us you're genuinely interested in being part of our fun and friendly team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining Motorpoint right from the start.
We think you need these skills to ace Level 3 Vehicle Technician- Birmingham 40-45k OTE Vehicle Operations · Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do. Share a bit about what drives you in this field.
Be Specific About Your Skills:Make sure to highlight your IMI Level 3 qualification and any specific experience you have with advanced repairs and diagnostics. We love details, so don’t hold back on showcasing your expertise and how it aligns with what we’re looking for!
Keep It Professional Yet Friendly:While we appreciate a casual tone, remember to keep it professional. Use clear language and avoid jargon that might confuse us. We’re all about being friendly, so let your personality come through while maintaining that professional edge.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our amazing team!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description like oscilloscopes and multi-meters.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've diagnosed and resolved complex faults. Think about how you conducted root cause analysis and ensured repairs met manufacturer standards. This will demonstrate your ability to tackle challenges head-on.
✨Communicate Effectively
Since strong communication skills are key for this role, practice explaining technical concepts in simple terms. Be ready to discuss how you've built trust with customers in the past, as this is crucial for a Warranty Technician.
✨Be a Team Player
Motorpoint values teamwork, so be prepared to talk about your experiences mentoring junior technicians or collaborating with colleagues. Highlight any instances where you've contributed to maintaining workshop standards and compliance, showing that you take pride in your work.
