At a Glance
- Tasks: Diagnose and repair advanced vehicle faults while mentoring junior technicians.
- Company: Join Motorpoint, the UK's leading omnichannel car retailer with a fun and supportive culture.
- Benefits: Enjoy 28 days' holiday, paid time off for happiness, and discounts at retailers.
- Other info: Dynamic team environment with excellent career growth and development opportunities.
- Why this job: Make a real difference in customer satisfaction while working with cutting-edge technology.
- Qualifications: IMI Level 3 qualified with experience in advanced vehicle repairs and strong communication skills.
The predicted salary is between 40000 - 45000 € per year.
We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Quality. We believe that by creating a fantastic place to work for our colleagues, we will create the best possible experience for our customers.
Role: Warranty Technician
Salary: £40,000 - £45,000 per annum
Location: Birmingham
Contract Type: Permanent
Hours: 42.5 hours across 5 days (Monday to Friday)
Are you a highly skilled technician with a passion for precision and problem solving? We’re looking for an experienced Warranty Technician to join our team, someone who thrives on complex repairs, values accuracy in documentation, and enjoys making a real difference to customer satisfaction.
What will you be getting up to?
- Diagnose and resolve advanced faults using OEM diagnostic platforms and tools.
- Perform major mechanical repairs including engine and gearbox replacements.
- Conduct root cause analysis and ensure repairs meet manufacturer standards.
- Use specialist equipment (oscilloscopes, multi-meters, smoke testers) for accurate testing.
- Complete final road tests, re-calibrations, and system resets.
- Accurately document all findings and repairs for warranty submissions.
- Liaise with customers to explain diagnostics and build trust.
- Support MOT testing and Pre-Delivery Inspections when needed.
- Mentor junior technicians and share best practices.
- Maintain workshop standards and compliance with DVSA and Health & Safety.
What we're looking for:
- IMI Level 3 (or equivalent) qualified technician.
- Proven experience in advanced vehicle repairs and diagnostics.
- Strong communication skills, especially when dealing with customers.
- High level of accuracy in administration and documentation.
- MOT testing qualification (or willingness to support in this area).
- A proactive, reliable team player who takes pride in their work.
What's in it for you?
- Paid time off every month to do something that makes you happy.
- 28 days' holiday plus days off for your birthday, getting married, or moving house.
- Additional holidays for length of service.
- Long service awards.
- Staff discount on cars and finance options.
- Discounts and cashback at hundreds of high street retailers and restaurants through our “My M.O.T” platform.
- Smart Tech in partnership with Currys.
- Cycle to work.
- Pension.
- Healthcare.
- Enhanced Parental Leave.
- Employee Assistance Programme (EAP).
- Vocational and personal development training courses.
- Quarterly team socials.
- Team feasts.
- Scratch card rewards.
- Sharesave scheme (SAYE).
- Plus much more!
Closing Date: 2nd June 2026
Notice: this role may close before the closing date if the advert receives a high volume of suitable applications, so it is best to apply as soon as possible.
We welcome applications from people of all backgrounds. If you have any concerns about potential barriers in the application process, please get in touch so we can ensure they are removed.
Level 3 Vehicle Technician- Birmingham 40-45k OTE Birmingham employer: Motorpoint Ltd
At Motorpoint, we pride ourselves on being an exceptional employer, offering a vibrant work culture where teamwork and support are at the forefront. Our Birmingham location provides not only competitive salaries and extensive benefits, including paid time off for personal happiness and a comprehensive employee assistance programme, but also ample opportunities for professional growth through vocational training and mentorship. Join us to be part of a fun, friendly team dedicated to delivering outstanding service while enjoying unique perks that enhance your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Level 3 Vehicle Technician- Birmingham 40-45k OTE Birmingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out Motorpoint's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their fun and supportive environment.
✨Tip Number 2
Practice your technical skills! Brush up on your diagnostic techniques and be ready to discuss your past experiences with complex repairs. Being able to talk confidently about your work will impress the hiring team.
✨Tip Number 3
Show off your communication skills! When you meet with the team, make sure to explain your thought process clearly, especially when discussing diagnostics. Building trust with customers is key, so demonstrate how you can do that.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the Motorpoint family. Don’t wait too long, as roles can close early!
We think you need these skills to ace Level 3 Vehicle Technician- Birmingham 40-45k OTE Birmingham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for vehicle technology shine through! We want to see that you’re not just skilled, but also genuinely excited about the work you do. Share a bit about what drives you in this field.
Be Specific About Your Skills:Make sure to highlight your IMI Level 3 qualification and any specific experience you have with advanced repairs and diagnostics. We love details, so don’t hold back on showcasing your expertise with tools and techniques!
Communicate Clearly:Strong communication is key, especially when it comes to explaining diagnostics to customers. Use your application to demonstrate how you’ve effectively communicated complex information in the past. We appreciate clarity and honesty!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be joining a fantastic team that values collaboration and support. Don’t wait too long – we can’t wait to hear from you!
How to prepare for a job interview at Motorpoint Ltd
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around advanced vehicle repairs and diagnostics. Familiarise yourself with OEM diagnostic platforms and tools, as well as the specific equipment mentioned in the job description. This will show that you're not just a technician, but a knowledgeable one!
✨Showcase Your Communication Skills
Since you'll be liaising with customers, practice explaining complex technical issues in simple terms. Think about examples from your past where you've successfully communicated with customers or mentored junior technicians. This will highlight your strong communication skills and ability to build trust.
✨Be Detail-Oriented
Accuracy in documentation is key for this role. Prepare to discuss how you ensure precision in your work, especially when it comes to warranty submissions and root cause analysis. Bring examples of how your attention to detail has positively impacted your previous roles.
✨Emphasise Teamwork
Motorpoint values a supportive team environment, so be ready to talk about your experiences working collaboratively. Share instances where you've contributed to a team’s success or helped mentor others. This will demonstrate that you embody their values of being PROUD, HAPPY, HONEST, and SUPPORTIVE.
