2nd Line IT Support Engineer – Intune & 365

2nd Line IT Support Engineer – Intune & 365

Full-Time 30000 - 30000 Β£ / year (est.) No working from home possible
Motorpoint Ltd

At a Glance

  • Tasks: Support end-users with Microsoft Intune and 365, ensuring top-notch security and performance.
  • Company: Join Motorpoint Ltd, a dynamic team in Derby focused on tech support.
  • Benefits: Enjoy a Β£30,000 salary, paid time off, holiday entitlement, and personal development opportunities.
  • Other info: Permanent position with great potential for career advancement.
  • Why this job: Make a real difference in user experience while growing your tech skills.
  • Qualifications: Technical expertise in Microsoft Intune and 365, plus strong communication skills.

The predicted salary is between 30000 - 30000 Β£ per year.

Motorpoint Ltd is seeking a 2nd Line Technical Support Engineer to join their team in Derby. You will be responsible for supporting the end-user computing environment, ensuring security and performance. The role requires technical expertise in Microsoft Intune and Microsoft 365, along with excellent communication skills.

This permanent position offers a salary of Β£30,000 per annum, along with various perks such as paid time off, holiday entitlement, and opportunities for personal development.

2nd Line IT Support Engineer – Intune & 365 employer: Motorpoint Ltd

Motorpoint Ltd is an excellent employer that values its employees by offering a competitive salary of Β£30,000 per annum, alongside generous paid time off and holiday entitlement. The work culture fosters personal development and growth, providing opportunities for you to enhance your technical skills in a supportive environment while being part of a dynamic team in Derby.

Motorpoint Ltd

Contact Details:

Motorpoint Ltd Recruitment Team

StudySmarter Expert Advice🀫

We think this is how you could land 2nd Line IT Support Engineer – Intune & 365

✨Join the IT Consultancy Buzz

Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Motorpoint Ltd values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!

✨Show Off Your Skills

Create a personal project or case study relevant to the challenges Motorpoint Ltd might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.

✨Leverage LinkedIn for Connections

Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Motorpoint Ltd!

✨Direct Apply to Motorpoint Ltd

Let's not forget to apply directly through the Motorpoint Ltd website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!

We think you need these skills to ace 2nd Line IT Support Engineer – Intune & 365

Microsoft Intune
Microsoft 365
Technical Support
End-User Computing
Security Management
Performance Optimisation
Communication Skills

Some tips for your application 🫑

Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Motorpoint Ltd.

Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!

Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Motorpoint Ltd. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.

Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!

How to prepare for a job interview at Motorpoint Ltd

✨Brush Up on Your Technical Skills

For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.

✨Showcase Your Problem-Solving Approach

IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.

✨Know the Business Impact of IT Solutions

When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.

✨Prepare for Behavioural Questions

Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.