At a Glance
- Tasks: Support IT operations, manage infrastructure, and tackle technical challenges in a fast-paced environment.
- Company: Dynamic organisation focused on live events and cutting-edge technology.
- Benefits: Flexible hours, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to mentor junior team members and explore innovative tech solutions.
- Why this job: Join a vibrant team and make a real impact on IT services during exciting live events.
- Qualifications: Experience in IT management, security certifications, and knowledge of emerging technologies.
The predicted salary is between 36000 - 60000 £ per year.
The Deputy IT Manager will support the Head of IT in ensuring the secure and effective operation of IT services across venues and corporate functions.
This is a hands-on, technical role, requiring direct, practical involvement with infrastructure, security, and daily operational challenges in a fast-paced, live-event environment where flexibility, responsiveness and resilience are key.
The successful candidate will be responsible for assisting with the day-to-day management of core IT infrastructure, including networks, servers, endpoints and both on-premise and cloud-based systems.
They will act as an escalation point for complex technical issues, lead elements of incident response and resolution activities, and support the wider team in keeping services available, secure and well-documented.
Working closely with the Head of IT, the Deputy IT Manager will take a lead role in infrastructure maintenance, IT security initiatives, service improvements and the delivery of IT projects. This includes coordinating technical workstreams, managing timelines, and ensuring successful implementation of changes, upgrades and deployments across the organisation.
They will also play a key role in supporting GDPR and data protection compliance, working alongside the Data Protection Officer to help embed policies and controls into day-to-day IT operations – ensuring that systems and practices meet current regulatory and risk requirements.
Responsibilities also include contributing to business continuity and disaster recovery planning. This role includes line management responsibilities for some of the team, providing mentoring and direction, contributing to a collaborative, high-performance culture.
Due to the nature of the organisation, the successful candidate must be comfortable working flexible hours, including evenings and weekends to support live events and time-critical services where uptime and stability are paramount.
The Deputy IT Manager will also support the exploration and adoption of emerging technologies, including AI and automation, to enhance operational efficiency, system visibility and service delivery.
Key Duties
• Maintain and improve the company\'s day-to-day operation of IT infrastructure including networks, servers, cloud services, endpoints and on-premises systems.
• Act as an escalation point for advanced technical issues, ensuring timely resolution and appropriate root cause analysis.
• Ensure system performance, resilience and availability are maintained across all critical business services and venues.
• Lead or support out-of-hours technical support during live events or business-critical periods.
• Implement and maintain IT security controls including patching, access management, antivirus, firewalls, and endpoint protection.
• Monitor and remediate systems for vulnerabilities or threats ensuring timely mitigation.
• Take ownership of Cyber Essentials and other relevant standards.
• Conduct security audits, risk assessments, and policy reviews, ensuring documentation is accurate and up to date.
• Maintain accurate documentation across infrastructure, configuration, access, incident logs, and recovery procedures.
• Promote best practices in IT service delivery, change control, and incident response within the team.
• Monitor service KPIs and contribute to continual improvement of support and infrastructure performance.
• Provide line management, mentoring and performance feedback to junior IT team members.
• Foster a culture of ownership, service focus, and proactive problem solving.
• Support team development through knowledge sharing and coaching.
• Coordinate or lead technical workstreams within IT projects, ensuring milestones are met and risks managed.
• Collaborate with stakeholders and vendors to plan and implement infrastructure upgrades, migrations or system rollouts.
• Assist in post-project reviews and documentation of lessons learned.
• Identify opportunities for automation or efficiency improvements across IT operations.
• Explore emerging technologies, including AI tools, to streamline processes like monitoring, alerts, or routine admin.
• Pilot new tools and evaluate potential operational benefits before wider adoption.
What we are looking for:
• Established experience working in a Deputy IT manager role
• ITIL Foundation or Practitioner
• Security certifications (CISSP)
• Awareness of AI/ML technologies and how they might be applied in IT operations
• Full UK driving licence is desirable but not essential.
Flexibility is key due to the needs of our business, you may on occasion need to work late nights, weekends or bank holidays if HR support is required for an event.
Sound like you?
Deputy IT Manager in Nottingham employer: Motorpoint Arena Nottingham & National Ice Centre
As a Deputy IT Manager, you will thrive in a dynamic and collaborative environment that prioritises innovation and employee growth. Our company offers a supportive work culture where flexibility is valued, allowing you to engage in exciting live events while developing your technical skills and leadership capabilities. With opportunities for mentoring and involvement in cutting-edge technologies, you will play a crucial role in enhancing our IT services and ensuring compliance, all while enjoying the benefits of a vibrant workplace.
Contact Details:
Motorpoint Arena Nottingham & National Ice Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Deputy IT Manager in Nottingham
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Motorpoint Arena Nottingham & National Ice Centre values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
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Create a personal project or case study relevant to the challenges Motorpoint Arena Nottingham & National Ice Centre might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Motorpoint Arena Nottingham & National Ice Centre!
✨Direct Apply to Motorpoint Arena Nottingham & National Ice Centre
Let's not forget to apply directly through the Motorpoint Arena Nottingham & National Ice Centre website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Deputy IT Manager in Nottingham
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Motorpoint Arena Nottingham & National Ice Centre.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Motorpoint Arena Nottingham & National Ice Centre. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Motorpoint Arena Nottingham & National Ice Centre
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
