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For Companies At a Glance
- Tasks: Be the friendly face of our team, greeting customers and managing enquiries.
- Company: Join MotorOne Autobody, a leader in automotive innovation for over 45 years.
- Benefits: Supportive team environment with opportunities for growth in a dynamic industry.
- Why this job: Make a real impact by delivering exceptional customer service in a fast-paced setting.
- Qualifications: Experience in customer service, strong admin skills, and a positive attitude.
- Other info: Perfect for those passionate about cars and customer satisfaction!
The predicted salary is between 28800 - 48000 £ per year.
Join the MotorOne Autobody Team in Maidstone!
Location: Maidstone, Melbourne VIC
Are you passionate about delivering exceptional customer service and ready to showcase your skills in a dynamic, high-quality automotive environment? MotorOne Autobody is seeking an experienced Customer Service Officer to be the welcoming face of our team! This is an exciting opportunity for someone who thrives in a fast-paced setting and values professionalism and customer satisfaction.
About Us: For over 45 years, MotorOne Group has led the way in automotive innovation across Australia. Our Autobody division represents the next generation of accident repairers—committed to excellence, professionalism, and getting the job done right the first time.
About the Role: As our Customer Service Officer, you’ll be the first point of contact for customers dropping off or picking up their vehicles for repair. Your role is essential in creating a professional, welcoming, and seamless experience. Your responsibilities will include:
- Greeting customers at reception
- Managing phone and email enquiries
- Making tea/coffee for customers and visitors
- Providing professional updates and follow-ups
- Supporting the site manager with day-to-day operations
What We’re Looking For:
- Previous experience in Customer Service and Reception
- Strong admin and accounts background
- Experience in the automotive repair industry is a huge plus!
- Excellent communication and interpersonal skills
- High attention to detail and process-oriented
- Reliable, with a consistent and professional work ethic
- Confident using computers and business software
- A friendly, team-focused attitude and positive energy!
Ready for a Change? If you’re looking for a fresh opportunity with a supportive team and an established, growing company, we want to hear from you!
Customer Service Officer - Motorone Autobody - Maidstone employer: MotorOne Autobody
Contact Detail:
MotorOne Autobody Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Officer - Motorone Autobody - Maidstone
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on MotorOne Autobody. Understand their values and what makes them tick. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service scenarios! Think about common situations you might face as a Customer Service Officer. Role-play with a friend or family member to get comfortable with how you'd handle different customer interactions. This will boost your confidence when it comes to the real deal.
✨Tip Number 3
Dress the part! First impressions matter, especially in a customer-facing role. Make sure you look professional and approachable. A smart outfit can set the tone for a positive interaction right from the start.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Customer Service Officer - Motorone Autobody - Maidstone
Some tips for your application 🫡
Show Your Passion: Make sure to express your enthusiasm for customer service in your application. We love candidates who are genuinely excited about creating a welcoming experience for our customers!
Tailor Your Application: Take the time to customise your CV and cover letter to highlight your relevant experience, especially in customer service and the automotive industry. We want to see how your skills align with what we’re looking for!
Be Clear and Concise: When answering the application questions, keep your responses straightforward and to the point. We appreciate clarity and it helps us understand your qualifications better!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at MotorOne Autobody
✨Know the Company
Before your interview, take some time to research MotorOne Autobody. Understand their values, mission, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Customer Service Officer, your ability to connect with customers is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlight your communication skills and how you create a welcoming atmosphere.
✨Dress Professionally
First impressions matter! Dress smartly for your interview to reflect the professionalism that MotorOne Autobody values. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or company culture. This demonstrates your enthusiasm and helps you assess if the company is the right fit for you.
