Software Deployment Engineer

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Control Room Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts. As our solution has grown from a small start-up to one of the leading offerings for Fire & Police agencies, our customers now trust us to solve more of their problems. We are building new products to increase the safety and efficiency of emergency response agencies, and shaping the way we interact with those agencies, to ultimately help our customers save lives.

This role is primarily remote with travel to our offices and customer sites. You will take technical ownership of the assigned Guardian deployments, both current and in the future. Working closely with the Technical Project Manager, you will own the technical aspects of the configuration and deployment of a Guardian system to a number of strategic customers to ensure a successful project delivery.

Key responsibilities of the role:

• Technical ownership for the deployment of the Solution from contract award to go-live and beyond
• Ensure the solution aligns with the contracted requirements and Statement of Work
• Capture customer requirements and configure Guardian accordingly
• Create technical documentation relating to the design and implementation of the solution
• Work with the Customer’s IT and Infrastructure leads to integrate the Guardian solution into the customer environment
• Work closely with the Guardian product engineering team to ensure new features, functionality and integrations are developed and delivered according to the project design
• Technical point of contact for the project, to the customer and our appointed third party suppliers
• Act as a quality gate for our third party supplier technical designs
• Evaluate the technical scope of change requests

Basic Requirements

Essential:

• Either/Or: A formal qualification (Degree) in Computing Science, Systems Architecture, IT or equivalent experience
• At least 3 years industry experience in Software Deployment, or equivalent, at a large technology organisation

Requirements:

• Familiarity with System Level Design
• Familiarity with network principles (including security), WAN technologies and routing
• Familiarity with the Microsoft Server Family, including certification (or evidence of working towards)
• Experience with implementing or deploying to Microsoft Azure, including certification (or evidence of working towards)
• Strong troubleshooting and problem-solving skills
• Knowledge of AGILE development principles
• Knowledge of source code management technologies (e.g. GIT, SubVersion etc.)
• Excellent written and verbal communication skills and able to communicate with a wide range of internal and external stakeholders, both technical and non-technical

IMPORTANT:

Ability to obtain NPPV3 security clearance (you must be a resident of the UK for a minimum of 5 years to be eligible for this clearance)

Highly Desirable:

• Experience with Microsoft SQL
• Experience with web service technologies (e.g. SOAP, REST etc.)
• Experience of Java or OO languages

In return for your expertise, we’ll support you in this new challenge with coaching and development every step of the way. Also, to reward your hard work you’ll get:

• Competitive salary and bonus schemes.
• Two weeks additional pay per year (holiday bonus).
• 25 days holiday entitlement + bank holidays.
• Attractive defined contribution pension scheme.
• Employee stock purchase plan.
• Life assurance.
• Enhanced maternity and paternity pay.
• Career development support and wide ranging learning opportunities.
• Employee health and wellbeing support EAP, wellbeing guidance etc.
• Carbon neutral initiatives/goals.
• Corporate social responsibility initiatives including support for volunteering days.
• Well known companies discount scheme.

Travel Requirements: Under 10%

Relocation Provided: None

Position Type: Experienced

Referral Payment Plan: Yes

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.