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- Tasks: Manage incident resolutions and provide top-notch technical support in a remote setting.
- Company: Leading UK technology firm focused on public safety IT services.
- Benefits: Competitive salary, flexible working options, bonuses, and holiday pay.
- Why this job: Join a mission-driven team making a difference in public safety through technology.
- Qualifications: Strong troubleshooting skills, experience with VMware, and excellent customer service.
- Other info: Enjoy a dynamic work environment with opportunities for growth and development.
The predicted salary is between 36000 - 60000 £ per year.
A leading technology firm in the UK is seeking a dedicated support specialist to manage incident resolutions and provide technical support. This primarily remote role requires strong troubleshooting skills and experience with virtualized environments, especially VMware. Candidates must also demonstrate experience in system administration and possess essential customer service skills.
The firm offers a competitive salary, flexible working options, and various employee benefits including bonuses and holiday pay.
Senior Engineer – 24/7 Public Safety IT Services in Rugby employer: Motorola Solutions
Contact Detail:
Motorola Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Engineer – 24/7 Public Safety IT Services in Rugby
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in public safety IT services. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a project showcase that highlights your troubleshooting expertise and experience with VMware. This will give you an edge during interviews and show that you're ready to tackle challenges head-on.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your answers. Focus on demonstrating your customer service skills and how you've resolved incidents in the past.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes put you ahead of the competition. Plus, it’s super easy!
We think you need these skills to ace Senior Engineer – 24/7 Public Safety IT Services in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with virtualized environments and system administration. We want to see how your skills match the role, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about public safety IT services and how your customer service skills can make a difference. Let us know what makes you the perfect fit for our team.
Showcase Relevant Experience: When filling out your application, focus on your past roles that relate to this position. Highlight any specific incidents you've resolved or projects you've led that demonstrate your technical support skills. We love seeing real-world examples!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Motorola Solutions
✨Know Your Tech Inside Out
Make sure you brush up on your troubleshooting skills, especially with VMware and virtualized environments. Be ready to discuss specific incidents you've resolved in the past and how you approached them.
✨Show Off Your Customer Service Skills
Since this role involves providing technical support, be prepared to share examples of how you've successfully handled customer queries or complaints. Highlight your communication style and how you ensure a positive experience for users.
✨Familiarise Yourself with the Company
Research the technology firm thoroughly. Understand their products, services, and company culture. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario-Based Questions
Expect questions that put you in hypothetical situations related to incident resolution. Practice articulating your thought process and decision-making skills in these scenarios to demonstrate your problem-solving abilities.
