Business Analyst

Business Analyst

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Collaborate with teams to ensure software meets customer needs and supports public safety.
  • Company: Join Motorola Solutions, a top-rated workplace dedicated to safety and innovation.
  • Benefits: Enjoy competitive salary, bonus schemes, flexible working, and career development opportunities.
  • Why this job: Make a real impact in public safety while growing your skills in a supportive environment.
  • Qualifications: Experience in software solutions for emergency services and strong communication skills required.
  • Other info: Be part of a community-focused culture that values authenticity and teamwork.

The predicted salary is between 36000 - 60000 £ per year.

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command centre software, enabling collaboration in more powerful ways.

Control Room and Mobilisation Solutions provide the backbone for emergency response in the UK & Europe. Our applications help 999 operators respond to calls from the public and dispatch out nearby responders, enabling the right response when every second counts.

The Principal role of the Business Analyst is to establish an operational relationship with the designated project and operational personnel of the assigned multiple customers. Working with the customer to develop and maintain the documentation relating to business benefits realisation. The Business Analyst forms part of the deployment team working with multiple customers and will work closely with the assigned Technical Project Manager, Deployment Engineers, Test Engineers and Software Engineer. The Business Analyst will ensure that the software product will meet the customer requirements during deployment and throughout the continuous improvement cycle of live service and will be responsible for the configuration.

Roles And Responsibilities
  • Act as the operational process subject matter expert for assigned customers, ensuring solutions align with their needs and goals.
  • Lead requirement gap analysis during pre-contract and contract change phases, delivering clear assessments of functional requirements.
  • Capture and document customer and supplier requirements, acceptance criteria and user stories, ensuring clarity on delivered outcomes.
  • Manage training needs analysis, deliver "train the trainer" sessions and support end‑user training.
  • Collaborate with Software Test Engineers to support testing events and defect management.
  • Provide on-site support for key events such as go‑live, software upgrades and system outages.
  • Assist in the creation of pre‑sales solution proposals and deployment documentation, ensuring alignment with customer requirements.
Basic Requirements
  • Proven experience in delivering large, complex software solutions to Police or Fire agencies. Hands‑on experience with mobile products including MDT solutions is highly desirable.
  • Strong understanding of Agile software development and experience bridging customer and development teams.
  • Exceptional communication skills, with the ability to translate technical details into clear, operational language.
  • Demonstrated ability to build and maintain strong relationships with internal teams, customers and key stakeholders.
  • Experience managing customer requirements, user stories and acceptance criteria for software development teams.
  • Awareness of the commercial impact of deployments and operational challenges.
  • Familiarity with Motorola Solutions’ products and public safety control room operations is highly desirable.
Benefits
  • Competitive salary and bonus schemes
  • Two weeks additional pay per year (holiday bonus)
  • 25 days holiday entitlement plus bank holidays
  • Attractive defined contribution pension scheme
  • Private medical insurance
  • Employee stock purchase plan
  • Flexible working options
  • Life assurance
  • Enhanced maternity and paternity pay
  • Career development support and wide ranging learning opportunities
  • Employee health and wellbeing support (EAP, wellbeing guidance, etc.)
  • Carbon neutral initiatives/goals
  • Corporate social responsibility initiatives including support for volunteering days
  • Well known company discount scheme
Travel Requirements

10‑25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions UK Limited

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally‑protected characteristic.

Business Analyst employer: Motorola Solutions

Motorola Solutions is an exceptional employer, recognised as one of the best places to work in 2025, offering a supportive and inclusive work culture that prioritises employee wellbeing and development. With competitive salaries, generous holiday entitlements, and a commitment to career growth through extensive learning opportunities, employees are empowered to thrive while contributing to meaningful projects that enhance public safety. Located in the UK, Motorola Solutions fosters a collaborative environment where every team member can make a real impact on the communities we serve.
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Contact Detail:

Motorola Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Analyst

✨Tip Number 1

Network like a pro! Reach out to current employees at Motorola Solutions on LinkedIn. Ask them about their experiences and any tips they might have for landing a role as a Business Analyst. Personal connections can make all the difference!

✨Tip Number 2

Prepare for the interview by understanding Motorola's mission and values. Familiarise yourself with their products and how they impact public safety. This will show your genuine interest and help you stand out during the interview process.

✨Tip Number 3

Practice your communication skills! As a Business Analyst, you'll need to translate technical jargon into clear language. Try explaining complex concepts to friends or family to ensure you can articulate your thoughts clearly in interviews.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Motorola Solutions team and contributing to a safer future.

We think you need these skills to ace Business Analyst

Operational Process Expertise
Requirement Gap Analysis
Documentation Skills
Training Needs Analysis
Agile Software Development
Communication Skills
Relationship Management
User Story Management
Acceptance Criteria Definition
Defect Management
Software Testing Support
Pre-sales Solution Proposal Creation
Customer Requirement Management
Technical Translation

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Business Analyst role. Highlight your experience with software solutions, especially in public safety, and show how your skills align with Motorola's mission to keep people safe.

Showcase Your Communication Skills: Since exceptional communication is key for this role, use clear and concise language in your application. Demonstrate how you've successfully translated technical details into operational language in past projects.

Highlight Relevant Experience: Don’t forget to mention any hands-on experience you have with mobile products or Agile development. This will help us see how you can bridge the gap between customers and development teams effectively.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!

How to prepare for a job interview at Motorola Solutions

✨Know Your Stuff

Make sure you understand the role of a Business Analyst, especially in the context of public safety and software solutions. Familiarise yourself with Motorola Solutions' products and how they impact emergency response. This will help you speak confidently about how your skills align with their needs.

✨Showcase Your Communication Skills

Since exceptional communication is key for this role, prepare to demonstrate how you've effectively translated technical details into operational language in past experiences. Think of specific examples where your communication made a difference in project outcomes.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving abilities and how you handle real-world scenarios. Be ready to discuss how you would approach requirement gap analysis or manage customer expectations during a deployment. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

✨Emphasise Team Collaboration

Highlight your experience working with cross-functional teams, especially in Agile environments. Discuss how you've collaborated with technical teams, managed user stories, and ensured alignment with customer requirements. This shows you can bridge the gap between customers and development teams effectively.

Business Analyst
Motorola Solutions
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