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- Tasks: Serve customers at the counter, handle calls, and promote offers.
- Company: Join Motor Parts Direct, part of the Motus Group, a leader in the automotive sector.
- Benefits: Enjoy competitive salary, bonuses, and generous holiday allowance.
- Why this job: Be part of a dynamic team and build lasting relationships with customers.
- Qualifications: Experience in parts sales or a strong interest in cars is a plus.
- Other info: Fast-paced environment with opportunities for growth and training.
The predicted salary is between 24000 - 36000 £ per year.
We are currently seeking a Parts Customer Sales Advisor to join the team at our Taunton branch.
Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.
Benefits include:
* Competitive salary dependent on experience.
* Holidays from 20 working days plus all bank holidays, increased in line with service.
* Monthly and Yearly Sales bonuses available.
* Monthly and Yearly Promotional incentives.
Key Responsibilities:
* Working on the front counter. Answering inbound calls and serving both the retail and trade.
* Building long-term rapport with local customers.
* Actively promote offers & customer incentives.
* Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
Parts Sales Advisor (Counter) employer: Motor Parts Direct LTD
Contact Detail:
Motor Parts Direct LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor (Counter)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Motor Parts Direct and Motus. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your pitch! Be ready to talk about your experience and how it relates to being a Parts Sales Advisor. Highlight any relevant skills or knowledge about cars that could set you apart from other candidates.
✨Tip Number 3
Show off your people skills! Since building rapport with customers is key, think of examples where you've provided excellent service or resolved issues. This will demonstrate your proactive approach and sales drive.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Parts Sales Advisor (Counter)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. It’s important to understand what we’re looking for in a Parts Sales Advisor so you can tailor your application to highlight your relevant experience and skills.
Show Off Your Experience: If you've got previous experience as a parts advisor or in the motor trade, don’t hold back! We want to see how your background aligns with the role. If you’re new to this, focus on your understanding of cars and your eagerness to learn.
Be Proactive in Your Application: We love candidates who take initiative! When writing your application, demonstrate your proactive nature by mentioning specific examples of how you’ve gone above and beyond in previous roles. This will show us that you’re sales-driven and ready to provide outstanding service.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Motor Parts Direct LTD
✨Know Your Parts
Brush up on your knowledge of car parts and their functions. Being able to discuss specific parts and their applications will show that you’re not just a sales advisor, but someone who genuinely understands the products. This can set you apart from other candidates.
✨Practice Your Pitch
Since this role involves actively promoting offers and customer incentives, practice how you would present these to customers. Role-playing with a friend or family member can help you refine your approach and boost your confidence for the real deal.
✨Show Off Your Communication Skills
During the interview, demonstrate your excellent communication skills by being clear and concise in your answers. Use examples from past experiences where you’ve successfully built rapport with customers or resolved issues, as this will highlight your ability to connect with clients.
✨Research the Company
Familiarise yourself with Motor Parts Direct and its reputation in the industry. Understanding their values and what makes them the 'natural choice' for customers will allow you to tailor your responses and show that you’re genuinely interested in being part of their team.
