At a Glance
- Tasks: Serve customers at the counter, answer calls, and promote offers.
- Company: Join Motor Parts Direct, part of the Motus Group, a leader in the automotive sector.
- Benefits: Competitive salary, bonuses, 20+ holidays, and opportunities for growth.
- Why this job: Be part of a dynamic team and build lasting relationships with customers.
- Qualifications: Experience in parts sales or a strong interest in cars; training provided.
- Other info: Fast-paced environment with a focus on customer satisfaction and teamwork.
The predicted salary is between 28809 - 40333 £ per year.
We are currently seeking a Parts Customer Sales Advisor to join the team at our Caerphilly branch.
Are you the right candidate for this opportunity Make sure to read the full description below.
Benefits include:
* Basic Salary from £28,809 dependent on experience.
* Holidays from 20 working days plus all bank holidays, increased in line with service.
* Monthly and Yearly Sales bonuses available.
* Monthly and Yearly Promotional incentives.
Key Responsibilities:
* Working on the front counter. Answering inbound calls and serving both the retail and trade.
* Building long-term rapport with local customers.
* Actively promote offers & customer incentives.
* Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
Parts Sales Advisor (Counter) employer: Motor Parts Direct LTD
Contact Detail:
Motor Parts Direct LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor (Counter)
✨Tip Number 1
Get to know the company inside out! Research Motor Parts Direct and Motus Group. Understanding their values and what they stand for will help you connect better during interviews.
✨Tip Number 2
Practice your sales pitch! Since this role is all about building rapport and promoting offers, think of ways to showcase your sales skills. Role-play with a friend or in front of the mirror to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current employees on LinkedIn or attend local automotive events. Making connections can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Motor Parts Direct.
We think you need these skills to ace Parts Sales Advisor (Counter)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the motor trade or as a parts advisor. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for the automotive industry and why you’d be a great fit for our team. We love seeing personality, so let your enthusiasm come through!
Show Off Your Communication Skills: Since this role involves interacting with customers, make sure your application reflects your excellent communication skills. Whether it's in your CV or cover letter, we want to see how you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Motor Parts Direct LTD
✨Know Your Parts
Brush up on your knowledge of car parts and their functions. Being able to discuss specific components confidently will show that you’re not just a sales advisor, but someone who understands the products inside out.
✨Customer Connection
Think about how you can build rapport with customers. Prepare examples of how you've successfully engaged with clients in the past, whether through excellent service or by promoting offers effectively.
✨Sales Savvy
Be ready to discuss your sales experience. Highlight any previous roles where you’ve met or exceeded targets, and think of strategies you could implement to drive sales at Motor Parts Direct.
✨Local Knowledge is Key
Familiarise yourself with the local area and customer base. Knowing the community can give you an edge in understanding customer needs and preferences, so do a bit of research before your interview.