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For Companies At a Glance
- Tasks: Serve customers at the counter, answer calls, and promote offers.
- Company: Join Motor Parts Direct, a leading name in the automotive sector.
- Benefits: Competitive salary, bonuses, and generous holiday allowance.
- Why this job: Be part of a dynamic team and build lasting customer relationships.
- Qualifications: Experience in parts sales or a strong interest in cars is a plus.
- Other info: Fast-paced environment with opportunities for growth and training.
The predicted salary is between 28809 - 34570 £ per year.
We are currently seeking a Parts Customer Sales Advisor to join the team at our Southampton branch.
Benefits
- Basic Salary from £28,809 dependent on experience.
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales bonuses available.
- Monthly and Yearly Promotional incentives.
Key Responsibilities
- Working on the front counter. Answering inbound calls and serving both the retail and trade.
- Building long-term rapport with local customers.
- Actively promote offers & customer incentives.
- Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
About us
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that \’natural choice\’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\\\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
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Parts Sales Advisor (Counter) employer: Motor Parts Direct LTD
Contact Detail:
Motor Parts Direct LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor (Counter)
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Motor Parts Direct and Motus. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your sales pitch! Since this role is all about promoting offers and building rapport, think of examples from your past experiences where you successfully sold a product or service. Be ready to share those stories!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate how well you can engage with customers. Use clear, friendly language and be enthusiastic about helping others.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are genuinely interested in joining our team. It shows initiative and enthusiasm, which we really value!
We think you need these skills to ace Parts Sales Advisor (Counter)
Some tips for your application 🫡
Show Your Passion for Cars: When you're writing your application, let your love for cars shine through! Mention any relevant experience or knowledge you have about the motor trade. We want to see that you're not just looking for a job, but that you're genuinely excited about being a Parts Sales Advisor.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this role. Highlight your previous experience as a parts advisor or any transferable skills. We appreciate when candidates take the time to align their application with what we’re looking for at Motor Parts Direct.
Be Proactive in Your Approach: In your application, demonstrate your proactive nature. Share examples of how you've gone above and beyond in previous roles, especially in sales or customer service. We love candidates who take initiative and can maintain an outstanding level of service!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re serious about joining our team at Motor Parts Direct.
How to prepare for a job interview at Motor Parts Direct LTD
✨Know Your Parts
Brush up on your knowledge of car parts and their functions. Being able to discuss specific components and their applications will show that you’re not just a sales advisor, but someone who genuinely understands the products. This can set you apart from other candidates.
✨Practice Your Pitch
Since the role involves actively promoting offers and customer incentives, practice how you would present these to customers. Role-playing with a friend or family member can help you refine your approach and boost your confidence for the real deal.
✨Show Off Your Customer Skills
Prepare examples of how you've built rapport with customers in the past. Whether it’s through excellent service or resolving issues, having concrete examples ready will demonstrate your ability to connect with clients and keep them coming back.
✨Familiarise Yourself with the Local Area
Understanding the local customer base can give you an edge. Research the area and think about how you can tailor your sales approach to meet the needs of the community. Mentioning this during your interview shows initiative and a genuine interest in the role.
