At a Glance
- Tasks: Lead a dynamic team, drive sales, manage inventory, and deliver top-notch customer service.
- Company: Join Motor Parts Direct, a reputable name in the automotive sector with a strong growth record.
- Benefits: Enjoy a competitive salary, bonuses, generous holidays, and a company van for your commute.
- Why this job: Be part of a vibrant culture focused on teamwork, customer satisfaction, and personal development.
- Qualifications: Experience in branch management within the motor industry and a passion for customer service is essential.
- Other info: This role offers a chance to make a real impact in a leading automotive company.
The predicted salary is between 34000 - 48000 £ per year.
We are currently seeking a highly motivated and experienced Branch Sales & Operations Manager to lead the team at our branch in Hedge End. You will be responsible for leading a team, driving sales, managing inventory, and ensuring exceptional customer service. This role requires strong leadership skills, industry knowledge, and a customer-centric approach. Benefits include: * Basic Salary from £34,000 dependent on experience. * Holidays from 20 working days plus all bank holidays, increased in line with service. * Monthly and Yearly Sales and Contribution bonuses available. * Monthly and Yearly Promotional incentives. * Company Van to use to and from work. Responsibilities: * Lead and manage the day-to-day operations of the branch, ensuring smooth and efficient functioning. * Develop and implement strategies to achieve sales targets and increase market share. * Build and maintain strong relationships with customers, providing exceptional service and addressing their needs promptly. * Manage inventory levels, minimizing excess or obsolete stock. * Monitor market trends, competitor activities, and customer feedback to identify opportunities for growth and improvement. * Develop a high-performing team, fostering a positive work environment and promoting teamwork. * Ensure compliance with company policies, procedures, and health and safety regulations. * Prepare and analyse sales reports with other relevant metrics to assess branch performance and make informed decisions. Requirements: * Proven experience as a Branch Manager or in a similar role within the Motor industry. * In-depth knowledge of automotive parts, accessories, and related products. * Strong sales and customer service orientation, with a track record of achieving targets and building customer relationships. * Proficient in using computer systems and software relevant to the industry. Knowledge of the local areas and customer base would be a distinct advantage. Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’. Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa. Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
Branch Manager (Motor Factor) employer: Motor Parts Direct LTD
Contact Detail:
Motor Parts Direct LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Manager (Motor Factor)
✨Tip Number 1
Familiarise yourself with the latest trends in the motor industry, especially regarding automotive parts and accessories. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who have experience in branch management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led a team and driven sales in previous roles. Highlighting your leadership style and customer-centric approach will resonate well with our hiring managers.
✨Tip Number 4
Research Motor Parts Direct and Motus Group to understand their values and business model. Tailoring your conversation to align with our company culture can significantly enhance your chances of making a positive impression.
We think you need these skills to ace Branch Manager (Motor Factor)
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities and requirements of the Branch Manager position. Tailor your application to highlight your relevant experience in sales, operations, and customer service within the motor industry.
Craft a Compelling CV: Your CV should clearly showcase your leadership skills and achievements in previous roles. Include specific examples of how you've driven sales, managed teams, and improved customer satisfaction. Use metrics where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your industry knowledge and customer-centric approach. Make sure to address how your experience aligns with the company's goals and values.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Motor Parts Direct LTD
✨Showcase Your Leadership Skills
As a Branch Manager, strong leadership is key. Be prepared to discuss your previous experiences in leading teams, how you motivate staff, and any strategies you've implemented to foster a positive work environment.
✨Demonstrate Industry Knowledge
Make sure to brush up on your knowledge of automotive parts and the motor industry. Being able to speak confidently about market trends and competitor activities will show that you're well-informed and ready to take on the role.
✨Prepare for Customer Service Scenarios
Since exceptional customer service is crucial, think of examples where you've successfully handled customer complaints or built strong relationships. This will highlight your customer-centric approach and problem-solving skills.
✨Discuss Sales Strategies
Be ready to talk about your experience with sales targets and strategies you've used to achieve them. Sharing specific metrics or outcomes from your past roles can demonstrate your ability to drive sales and contribute to the branch's success.