At a Glance
- Tasks: Assist customers at the front counter and handle inbound calls.
- Company: Join Motor Parts Direct, a leading name in the automotive sector with a strong reputation.
- Benefits: Enjoy competitive salary, bonuses, and 20+ days holiday plus bank holidays.
- Why this job: Be part of a dynamic team that values customer service and offers growth opportunities.
- Qualifications: Experience in parts sales is preferred, but a passion for cars and eagerness to learn is key.
- Other info: Opportunity to work in a fast-paced environment with potential for training and development.
The predicted salary is between 24000 - 36000 Β£ per year.
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We are currently seeking a Parts Customer Sales Advisor to join the team at our Blandford branch.
Benefits Include
- Competitive Salary dependent on experience.
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales bonuses available.
- Monthly and Yearly Promotional incentives.
Key Responsibilities
- Working on the front counter. Answering inbound calls and serving both the retail and trade.
- Building long-term rapport with local customers.
- Actively promote offers & customer incentives.
- Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over Β£1 billion and employs almost 3000 people across its operations.
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Seniority level
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Seniority level
Entry level
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Employment type
Full-time
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Job function
Management and Manufacturing
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Marketing Services
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Parts Sales Advisor employer: Motor Parts Direct Ltd.
Contact Detail:
Motor Parts Direct Ltd. Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Parts Sales Advisor
β¨Tip Number 1
Familiarise yourself with the local automotive market and customer preferences. Understanding what parts are in demand can help you engage with customers more effectively and demonstrate your knowledge during the interview.
β¨Tip Number 2
Brush up on your communication skills, as this role requires excellent interaction with both retail and trade customers. Practising how to explain technical information clearly can set you apart from other candidates.
β¨Tip Number 3
Showcase your proactive attitude by preparing examples of how you've successfully promoted products or services in previous roles. This will highlight your sales-driven mindset and ability to build rapport with customers.
β¨Tip Number 4
If you have any experience in a fast-paced environment, be ready to discuss it. Emphasising your ability to stay organised and efficient under pressure will resonate well with the hiring team at Motor Parts Direct.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application π«‘
Understand the Role: Before applying, make sure to thoroughly read the job description for the Parts Sales Advisor position. Understand the key responsibilities and required skills, such as customer service and sales experience in the motor trade.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous roles in sales or the motor industry. Emphasise your communication skills and ability to work in a fast-paced environment, as these are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of customer needs. Mention specific examples of how you have successfully built rapport with customers in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Motor Parts Direct Ltd.
β¨Know Your Parts
Familiarise yourself with common car parts and their functions. This knowledge will not only impress the interviewers but also show your genuine interest in the role.
β¨Demonstrate Sales Skills
Prepare to discuss your previous sales experiences, especially in a customer-facing role. Highlight any achievements or strategies you used to meet sales targets.
β¨Showcase Communication Skills
Since the role involves interacting with customers, practice clear and confident communication. Be ready to provide examples of how you've effectively resolved customer queries in the past.
β¨Research the Company
Understand Motor Parts Direct's reputation and values. Being able to articulate why you want to work there and how you align with their goals can set you apart from other candidates.