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- Tasks: Assist customers at the front counter and handle inbound calls.
- Company: Motor Parts Direct is a leading automotive parts supplier with a strong reputation for quality.
- Benefits: Enjoy competitive salary, bonuses, and 20+ days holiday plus bank holidays.
- Why this job: Join a dynamic team, learn about cars, and build lasting customer relationships.
- Qualifications: Experience in sales or motor trade preferred, but training available for eager learners.
- Other info: Opportunity to work in a fast-paced environment with potential for growth.
The predicted salary is between 24000 - 48000 £ per year.
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We are currently seeking a Parts Customer Sales Advisor to join the team at our North Walsham branch.
Benefits include:
- Competitive salary dependent on experience
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales bonuses available.
- Monthly and Yearly Promotional incentives.
Key Responsibilities:
- Working on the front counter. Answering inbound calls and serving both the retail and trade.
- Building long-term rapport with local customers.
- Actively promote offers & customer incentives.
- Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Motor Vehicle Manufacturing
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Parts Sales Advisor employer: Motor Parts Direct Ltd.
Contact Detail:
Motor Parts Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the local automotive market and customer preferences. Understanding what parts are in demand can help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills, especially in a sales context. Practising how to explain complex parts or services in simple terms can make a big difference when interacting with customers.
✨Tip Number 3
Showcase your proactive attitude by preparing questions about the company and its products. This not only demonstrates your interest but also gives you a chance to highlight your willingness to learn and adapt.
✨Tip Number 4
If you have any experience in customer service or sales, be ready to share specific examples of how you successfully handled customer inquiries or resolved issues. This will help illustrate your capability to excel in the Parts Sales Advisor role.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and required skills for the Parts Sales Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: If you have previous experience as a parts advisor or in the motor trade, make sure to emphasise this in your CV and cover letter. Use specific examples to demonstrate your sales skills and customer service experience.
Showcase Your Skills: Mention your communication and organisational skills prominently, as these are crucial for the role. Provide examples of how you've successfully managed customer interactions or worked in fast-paced environments.
Personalise Your Application: Address your application to the hiring manager if possible, and include a brief introduction about why you want to work at Motor Parts Direct Limited. This personal touch can make your application stand out.
How to prepare for a job interview at Motor Parts Direct Ltd.
✨Know Your Parts
Familiarise yourself with common car parts and their functions. Being able to discuss these confidently will show your understanding of the role and impress the interviewers.
✨Demonstrate Sales Skills
Prepare examples of how you've successfully sold products or services in the past. Highlight your ability to build rapport with customers and promote offers effectively.
✨Show Proactivity
Emphasise your proactive nature during the interview. Discuss instances where you took the initiative to solve problems or improve customer service, as this aligns with the company's values.
✨Research the Company
Learn about Motor Parts Direct and its reputation in the industry. Understanding their mission and values will help you tailor your responses and demonstrate your genuine interest in the role.
