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- Tasks: Assist customers at the front counter and handle inbound calls.
- Company: Motor Parts Direct is a leading automotive parts supplier with a strong reputation for quality.
- Benefits: Enjoy competitive salary, bonuses, and 20+ days holiday plus bank holidays.
- Why this job: Join a dynamic team and build relationships while learning about the automotive industry.
- Qualifications: Experience in sales or a passion for cars is preferred; training provided for the right candidate.
- Other info: Opportunity to work in a fast-paced environment with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
Join to apply for the Parts Customer Sales Advisor role at Motor Parts Direct Limited
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Join to apply for the Parts Customer Sales Advisor role at Motor Parts Direct Limited
We are currently seeking a Parts Customer Sales Advisor to join the team at our Tewkesbury branch.
Benefits Include
- Competitive Salary dependent on experience.
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales bonuses available.
- Monthly and Yearly Promotional incentives.
Key Responsibilities
- Working on the front counter. Answering inbound calls and serving both the retail and trade.
- Building long-term rapport with local customers.
- Actively promote offers & customer incentives.
- Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that natural choice.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations.
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Parts Customer Sales Advisor employer: Motor Parts Direct Ltd.
Contact Detail:
Motor Parts Direct Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Customer Sales Advisor
✨Tip Number 1
Familiarise yourself with the local automotive market and customer preferences in Tewkesbury. Understanding what local customers need can help you build rapport and tailor your sales approach effectively.
✨Tip Number 2
Brush up on your product knowledge, especially regarding car parts and accessories. Being able to confidently discuss products will not only impress potential employers but also show your commitment to the role.
✨Tip Number 3
Practice your communication skills by engaging in conversations about cars and parts with friends or family. This will help you articulate your thoughts clearly and demonstrate your passion for the industry during interviews.
✨Tip Number 4
Showcase your proactive nature by preparing questions about the company and its sales strategies. This demonstrates your interest in the role and your eagerness to contribute to the team at Motor Parts Direct.
We think you need these skills to ace Parts Customer Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles as a parts advisor or within the motor trade. Emphasise your communication and organisational skills, as well as your ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've built rapport with customers in the past and how you can contribute to the team at Motor Parts Direct.
Showcase Your Knowledge: If you have a good understanding of cars, make sure to mention this in your application. Highlight any relevant knowledge about local areas and customer bases, as this could give you an edge over other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Motor Parts Direct Ltd.
✨Know Your Products
Familiarise yourself with the types of parts and products that Motor Parts Direct offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you a more appealing candidate.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and resolved any issues, as this role heavily relies on strong interpersonal skills.
✨Showcase Sales Experience
If you have previous sales experience, be ready to discuss your achievements and strategies. Emphasise your ability to promote offers and incentives effectively, as this is a key responsibility in the role.
✨Research the Company
Understand Motor Parts Direct's reputation and values. Knowing about their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a candidate.
