At a Glance
- Tasks: Assist customers at the front counter and handle inbound calls.
- Company: Motor Parts Direct is a leading name in automotive parts with a strong reputation for quality.
- Benefits: Enjoy competitive salary, bonuses, and 20+ holidays plus bank holidays.
- Why this job: Join a dynamic team and build relationships while learning about the motor trade.
- Qualifications: Experience as a parts advisor is preferred, but passion for cars and eagerness to learn is key.
- Other info: Opportunity to work in a fast-paced environment with potential for growth.
The predicted salary is between 24000 - 36000 £ per year.
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We are currently seeking a Parts Customer Sales Advisor to join the team at our Driffield branch.
Benefits include:
- Competitive salary dependent on experience
- Holidays from 20 working days plus all bank holidays, increased in line with service.
- Monthly and Yearly Sales bonuses available.
- Monthly and Yearly Promotional incentives.
Key Responsibilities:
- Working on the front counter. Answering inbound calls and serving both the retail and trade.
- Building long-term rapport with local customers.
- Actively promote offers & customer incentives.
- Limiting credits and returns by ordering and sending the right parts, first time.
We are looking for someone with previous experience working as a parts advisor or other relevant experience within the motor trade. However, if you have a good understanding of cars & the ability to learn, we are happy to train the right candidate.
You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment.
There will also be occasional times you are required to assist in the warehouse either picking or putting away products.
Knowledge of the local areas and customer base would be a distinct advantage.
Motor Parts Direct has established an enviable reputation for quality and reliability, whilst at the same time meeting all targets for successful growth. Our teams across the company network make us who we are and enable us to provide a service level beyond customer expectations. Our customers have a choice, and we aim to be that ‘natural choice’.
Motor Parts Direct has been acquired by Motus. A diversified (non-manufacturing) business in the automotive sector with unrivalled scale and scope in South Africa, and a selected international presence, primarily in the United Kingdom and Australia and a limited presence in South East Asia, and Southern and East Africa.
Motus Group (UK) Ltd. encompasses the UK\’s largest independent commercial vehicle dealer group and, with its passenger vehicle interests included, ranks inside from the Top 15 of all UK automotive dealer groups. The company has annual revenues of over £1 billion and employs almost 3000 people across its operations
Seniority level
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Seniority level
Entry level
Employment type
-
Employment type
Full-time
Job function
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Job function
Management and Manufacturing
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Industries
Motor Vehicle Manufacturing
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Parts Sales Advisor employer: Motor Parts Direct Limited
Contact Detail:
Motor Parts Direct Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Sales Advisor
✨Tip Number 1
Familiarise yourself with the local automotive market and customer preferences in Driffield. Understanding what parts are in demand can help you engage with customers more effectively and demonstrate your knowledge during the interview.
✨Tip Number 2
Brush up on your communication skills, as this role requires excellent interaction with both retail and trade customers. Practising how to explain technical information clearly can set you apart from other candidates.
✨Tip Number 3
Showcase your proactive attitude by preparing examples of how you've successfully promoted products or services in previous roles. This will highlight your sales-driven mindset, which is crucial for the Parts Sales Advisor position.
✨Tip Number 4
If you have any experience in a fast-paced environment, be ready to discuss it. The ability to work efficiently under pressure is essential, so sharing relevant experiences can demonstrate your suitability for the role.
We think you need these skills to ace Parts Sales Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales or the motor trade. Emphasise any previous roles as a parts advisor and showcase your communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the automotive industry. Mention your understanding of cars and your eagerness to learn, as well as how you can contribute to building rapport with customers.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as being proactive, sales-driven, and providing excellent customer service. Use specific examples to demonstrate these abilities.
Research the Company: Familiarise yourself with Motor Parts Direct Limited and their reputation in the industry. Understanding their values and customer service approach will help you tailor your application and prepare for potential interviews.
How to prepare for a job interview at Motor Parts Direct Limited
✨Know Your Products
Familiarise yourself with the types of parts and products that Motor Parts Direct offers. Being able to discuss specific items and their benefits will show your enthusiasm and knowledge, making you a more attractive candidate.
✨Demonstrate Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Highlight how you built rapport with customers and resolved any issues, as this role requires strong communication and organisational skills.
✨Show Your Sales Drive
Be ready to discuss your previous sales experiences and how you achieved targets. Emphasise your proactive approach to promoting offers and incentives, as this is key to succeeding in the Parts Sales Advisor role.
✨Research the Company
Understand Motor Parts Direct's reputation and values. Knowing about their commitment to quality and customer satisfaction will help you align your answers with what they are looking for in a candidate.