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- Tasks: Support the Community Fundraising Team with essential admin tasks and help make a real difference.
- Company: Join a passionate team at the MND Association, dedicated to supporting those affected by MND.
- Benefits: Enjoy 28 days holiday, healthcare access, and opportunities for personal development.
- Why this job: Your organisational skills will directly impact fundraising efforts and support vital research.
- Qualifications: Strong admin skills, attention to detail, and a passion for customer service.
- Other info: Hybrid working model with a commitment to equality and inclusivity.
The predicted salary is between 25000 - 30000 £ per year.
As a Community Team Administrator, you’ll support our wider Community Fundraising Team with a range of administration activities. This role is ideal for someone who takes pride in accuracy and is motivated by supporting a team that makes a real difference. If you’re looking for a role where your administration and organisational strengths truly matter, this could be the right next step.
Key Responsibilities
- Manage the community events email inbox and respond to supporter enquiries
- Record correspondence, actions and new supporter details on our CRM database
- Run basic CRM reports, including participant lists for fundraising events
- Use digital fundraising platforms to ensure accurate supporter allocation and reporting
- Coordinate fulfilment tasks, including ordering merchandise, event packs and certificates
- Maintain supporter consent records and upload personal stories following internal processes
- Support financial administration, such as invoice tracking and checking fundraising targets
- Coordinate bookings for staff team meetings, travel and accommodation, and record meeting actions where required
About You
- Strong administrative and IT skills, including Microsoft Office
- Ability to use CRM databases
- Ability to organise, manage and prioritise your own workload
- Excellent accuracy and attention to detail across written, telephone, virtual and in‑person communication
- Ability to deliver excellent customer service
- Understanding of data protection requirements
- Ability to work flexibly and support multiple teams
Hybrid working expectations
- Office attendance two days per week
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground‑breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.
Community Fundraising Team Administrator in Northampton employer: Motor Neurone Disease (MND) Association
Contact Detail:
Motor Neurone Disease (MND) Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Fundraising Team Administrator in Northampton
✨Tip Number 1
Get to know the company inside out! Research their mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the role. Plus, it could give you an inside edge!
✨Tip Number 3
Prepare for the interview by practising common questions related to administration and teamwork. Think about examples from your past that highlight your organisational skills and attention to detail. We want to see how you can make a difference!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Community Fundraising Team Administrator in Northampton
Some tips for your application 🫡
Show Off Your Admin Skills: Make sure to highlight your strong administrative and IT skills in your application. We want to see how you can manage tasks efficiently and accurately, so don’t hold back on sharing your experiences with Microsoft Office and CRM databases!
Be Detail-Oriented: Attention to detail is key for this role! When writing your application, double-check for any typos or errors. We appreciate candidates who take pride in their work and can communicate clearly, whether it’s written or verbal.
Demonstrate Your Team Spirit: We’re all about teamwork here at StudySmarter. In your application, share examples of how you’ve supported teams in the past. Whether it’s coordinating events or managing communications, we want to know how you contribute to a positive team environment.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and how you can make a difference with us.
How to prepare for a job interview at Motor Neurone Disease (MND) Association
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Community Fundraising Team Administrator. Familiarise yourself with tasks like managing email inboxes, using CRM databases, and coordinating events. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight how you prioritised your workload and maintained accuracy in your work, as these are key traits they’re looking for.
✨Demonstrate Your Customer Service Skills
Be ready to discuss how you’ve provided excellent customer service in previous roles. Think of specific instances where you handled enquiries or resolved issues effectively. This will show that you can support the team and their supporters with care and professionalism.
✨Prepare Questions About the Team and Culture
Interviews are a two-way street! Prepare thoughtful questions about the Community Fundraising Team and the organisation's culture. This not only shows your interest but also helps you gauge if it’s the right fit for you. Ask about their approach to teamwork and how they support each other in achieving their goals.