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- Tasks: Coordinate support fund applications and provide vital assistance to those affected by MND.
- Company: Join the MND Association, dedicated to improving lives and finding a cure for MND.
- Benefits: Enjoy 28 days holiday, healthcare access, hybrid working, and personal development opportunities.
- Why this job: Make a real difference in people's lives while gaining valuable experience in a supportive environment.
- Qualifications: Strong customer service skills, attention to detail, and experience with digital systems.
- Other info: Flexible working options and a commitment to equality and inclusivity.
The predicted salary is between 28800 - 48000 £ per year.
We have TWO opportunities for Support Fund Coordinator to join our Support Fund team at the Motor Neurone Disease (MND) Association. In this vital role, you’ll ensure that people living with MND receive timely and effective support through our Support Fund service.
As Support Fund Coordinator, you’ll manage the end-to-end process of applications, liaise with health and social care professionals, and maintain accurate records. Your work will help deliver practical support when it matters most.
We have a part-time permanent opportunity of 30 hours per week, and a full-time 9-month Fixed Term Contract opportunity. Please specify in your application which role you would like to be considered for.
Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office a minimum of 2 days per week. During the 6-8 training week period, 5 days per week office attendance may be required.
Key Responsibilities:
- Coordinate the full process of support fund applications in line with policy
- Evaluate funding requests and determine appropriate support within guidelines
- Collaborate with health and social care professionals, people with MND, branches, groups, and families
- Identify and escalate funding requests where necessary
- Provide guidance on alternative funding streams and resources
- Manage payments, authorise invoices, and maintain accurate records
- Collect feedback and impact stories to demonstrate the difference we make
About You:
- Skilled in delivering excellent customer service and communicating information clearly and sensitively via phone and email
- Strong interpersonal and negotiation skills with the ability to influence and challenge appropriately
- Experienced in using digital systems and committed to data accuracy and protection
- Proactive in problem-solving and able to manage issues as they arise
- Highly organised with attention to detail and accuracy under pressure
- Able to prioritise and manage your own workload effectively
About Us:
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
What We Offer:
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
- 24/7 GP access via phone and video
- Life assurance and confidential counselling helplines
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
- Access to Benefit Hub for discounts on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
The full job description and further information about working for the MND Association is available in the candidate pack.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.
As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
Support Fund Coordinator in Northampton employer: Motor Neurone Disease Association
Contact Detail:
Motor Neurone Disease Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Fund Coordinator in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the MND community or related fields. Attend events, join online forums, and connect on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by practising common questions related to support roles. Think about your experiences and how they relate to the skills needed for the Support Fund Coordinator position. We can help you with mock interviews if you need it!
✨Tip Number 3
Show your passion for the cause! When you get the chance to chat with potential employers, let them know why supporting people with MND matters to you. Authenticity goes a long way in making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Support Fund Coordinator in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application for the Support Fund Coordinator role. Highlight your relevant experience and skills that align with the job description, especially your customer service and organisational abilities.
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let your voice come across!
Show Your Passion: Let us know why you’re excited about working with the MND Association. Share your motivation for supporting people with MND and how you can contribute to our mission. A little enthusiasm goes a long way!
Apply Through Our Website: We encourage you to submit your application via our website. It’s the best way to ensure we receive all your details correctly. Plus, you’ll find all the info you need about the role and our organisation there!
How to prepare for a job interview at Motor Neurone Disease Association
✨Know Your Stuff
Make sure you understand the role of a Support Fund Coordinator inside out. Familiarise yourself with the MND Association's mission and values, as well as the specifics of the support fund process. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare examples that highlight your customer service skills, attention to detail, and ability to manage workloads effectively. Think of situations where you've successfully navigated challenges or collaborated with others, especially in a health or social care context. This will demonstrate your suitability for the role.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the team dynamics, the challenges faced by the Support Fund team, or how success is measured in this role. This shows you're engaged and thinking critically about how you can contribute.
✨Be Yourself
While it's important to be professional, don't forget to let your personality shine through. The MND Association values authenticity and compassion, so being genuine in your responses will resonate well with the interviewers. They want to see the real you!
