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For Companies At a Glance
- Tasks: Lead a dynamic team to enhance digital products and user experience for impactful engagement.
- Company: Join the MND Association, dedicated to supporting those affected by Motor Neurone Disease.
- Benefits: Enjoy 28 days holiday, healthcare access, and hybrid working options.
- Other info: Be part of a mission-driven organisation committed to equality and inclusivity.
- Why this job: Make a real difference in people's lives while shaping innovative digital solutions.
- Qualifications: Proven leadership in digital products and user experience with a focus on accessibility.
The predicted salary is between 50000 - 60000 £ per year.
As Head of Digital Products and User Experience, you will lead the Digital Products and User Experience team in the development, maintenance and continuous improvement of digital platforms and products that drive engagement with our cause. You will be accountable for the performance, compliance and accessibility of all digital products and services, including the Motor Neurone Disease (MND) Association website. Working with colleagues across the organisation, you will plan confidently, collaborate well, and contribute to a digital function that can respond to changing needs and growing demand. This is an exciting time to join the MND Association, following the launch of our new brand in January and with a new CRM scheduled for implementation. Strengthening our digital platforms and products will ensure people affected by MND, our supporters and volunteers, experience digital services that are clearer and more accessible. This opportunity is for a 12-month Fixed Term Contract.
Key Responsibilities
- Lead and develop the Digital Products and User Experience team, including 4 direct reports, setting clear direction and high standards.
- Own the delivery, performance and accessibility of all digital products and platforms.
- Champion excellent user experience across websites, microsites and digital services.
- Embed product-based ways of working to deliver high standards of performance and user experience.
- Set and champion content and product standards across the organisation.
- Work with senior stakeholders to agree priorities, dependencies and delivery plans.
- Support projects, advising on impact, budget, resource, and risks to ensure inclusion of digital requirements.
- Contribute to organisation-wide technology strategy and leadership activity.
About You
- Proven experience leading digital products and user experience at scale.
- Proven ability to set and deliver a digital strategy.
- Experience of leading a multidisciplinary team.
- Experience supporting and developing cross organisational project teams and managing stakeholder relationships.
- Broad knowledge and awareness of best practice and emerging trends in digital technologies.
- Excellent working knowledge of digital accessibility tools and principles and inclusive design.
- Experience using insight and analytics to improve user experience.
- Confident communicator, able to influence at all levels.
Hybrid working expectations: office attendance in our Northampton office one day per week.
We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.
What We Offer
- 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
- Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
- 24/7 GP access via phone and video.
- Life assurance and confidential counselling helplines.
- Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
- Access to Benefit Hub for discounts on everyday shopping.
- Enhanced pension scheme.
- Opportunities for training and personal development.
- Hybrid working.
About Us
Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We're here for everyone who needs us. Because with MND, every day matters.
Head of Digital in Northampton employer: Motor Neurone Disease Association
Contact Detail:
Motor Neurone Disease Association Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Digital in Northampton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your digital products and user experience projects. This is your chance to demonstrate what you can bring to the table beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company and its digital presence. Be ready to discuss how you can enhance their platforms and user experience, especially in relation to their mission and values.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our team at the MND Association.
We think you need these skills to ace Head of Digital in Northampton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for digital products and user experience shine through. We want to see how your passion aligns with our mission at the MND Association.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the key responsibilities listed in the job description. We love seeing how your past roles have prepared you for this exciting opportunity!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this fantastic role.
How to prepare for a job interview at Motor Neurone Disease Association
✨Know Your Digital Stuff
Make sure you brush up on the latest trends in digital products and user experience. Familiarise yourself with best practices in accessibility and inclusive design, as these are crucial for the role. Being able to discuss specific examples of how you've implemented these in past projects will really impress.
✨Showcase Your Leadership Skills
As a Head of Digital, you'll be leading a team, so it's essential to demonstrate your leadership style. Prepare examples of how you've successfully managed multidisciplinary teams and navigated stakeholder relationships. Highlight your ability to set clear direction and high standards for your team.
✨Be Ready to Discuss Strategy
This role requires a solid understanding of digital strategy. Be prepared to talk about how you've developed and delivered digital strategies in the past. Think about how you can align your vision with the MND Association's goals and how you can contribute to their technology strategy.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about the current challenges the Digital Products and User Experience team is facing or how they measure success in their digital initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.