People Administrator in Milton Keynes

At MIB our people are passionate about making roads safer by getting uninsured and hit‑and‑run drivers off our roads. Working in partnership with the Police, Insurers and Government our collective aim is to make it a thing of the past but, until that’s accomplished, we’re here to compensate victims quickly, fairly and compassionately. Last year we helped more than 34,000 people struck by uninsured and hit‑and‑run drivers and paid over £400 million in compensation to support victims rebuild their lives.

About the role

Support People Operations, Resourcing and Talent & Development in delivering a comprehensive administrative service. Provide effective HR administration across the employment life‑cycle with continuously improving processes and procedures on behalf of the People Team. Maintain accurate and up‑to‑date HR records for all employees.

Key responsibilities

• Support the Resourcing Partner with recruitment activities, including co‑ordinating and organising interviews, liaising with candidates and managing right‑to‑work documentation.
• Assist the Resourcing Coordinator with preparing contracts and offer letters.
• Assist with the generic centralised inboxes for all People teams and responding to queries within a timely manner.
• Lead and process all employment checks for new starters, including right‑to‑work, vetting and new starter health assessments.
• Liaise with the vetting provider to ensure checks are completed within agreed service level agreements.
• Support Line Managers in understanding and fulfilling their responsibilities during the induction process.
• Assist the People Operations Lead with the annual vetting process.
• Manage and process and report new starter information to Payroll monthly to ensure accurate pay.
• Meet new starters on their first day to complete final right‑to‑work checks in person.
• Ensure welcome boxes are issued to new starters.

Performance & Employee Development

• Support the People Development Advisor on any administrative tasks.
• Update Insight with employment changes to ensure data is accurate.
• Supporting the People Partners & People Advisors with note‑taking in meetings.

Offboarding Administration

• Manage the leaver process and ensure the leaver process is followed, including timely resignations and accurate calculation of outstanding leave.
• Process and report leaver information to Payroll monthly to ensure accurate final pay.

Skills and Experience

• Proven experience in an HR administration role is essential.
• A customer‑oriented approach and focus.
• Excellent organisational and administrative skills, with the ability to manage multiple priorities effectively.
• Proactive and self‑motivated, capable of working independently.
• Attention to detail and a high level of accuracy.
• Familiarity with HR software systems.
• Advanced IT skills, including strong Excel.
• Knowledge of HR legislation is desirable.
• Articulate, confident and fluent communicator demonstrating a high level of both oral and written skills.
• Ability to build effective relationships across all levels of the organisation.
• Able to deal appropriately with confidential and sensitive information.

We believe in a workplace where everyone can be themselves. Through our different ideas, personalities and experiences, we redefine what is possible every day. And regardless of your colour, age, race, gender, sexual orientation or anything else you consider yourself to be, there is a place for you at MIB. A place where you can bring your best self to work every day. So, if you think big, love a challenge and want to make a difference to people’s lives, we want to hear from you.