Head of Claims Operations β€” Customer Experience Leader

Head of Claims Operations β€” Customer Experience Leader

Full-Time No working from home possible
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Motor Insurers' Bureau (MIB) seeks a strategic Head of Claims Operations in Milton Keynes to lead a 130+ strong operations team. You will drive claims strategy, optimise performance across channels, and collaborate with ExCo to deliver digital transformations and efficiency gains.

The role requires senior leadership capability, strong analytics, and a focus on customer outcomes within the insurance claims domain.

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Head of Claims Operations β€” Customer Experience Leader employer: Motor Insurers' Bureau (MIB)

At the Motor Insurers' Bureau (MIB), we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. Our hybrid working model in Milton Keynes allows for flexibility while ensuring our employees have access to state-of-the-art resources and support for professional growth. With a commitment to employee development and a competitive start-up allowance, MIB is dedicated to creating a rewarding environment for those looking to make a meaningful impact in the field of security operations.

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Contact Details:

Motor Insurers' Bureau (MIB) Recruitment Team