Valeting Support Manager

Valeting Support Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
M

At a Glance

  • Tasks: Support and coach teams to ensure top-notch valeting operations and compliance.
  • Company: Join MFG, a company that values teamwork and exceptional service.
  • Benefits: Enjoy life insurance, enhanced pension, training opportunities, and employee discounts.
  • Why this job: Make a real impact in a hands-on role with growth potential.
  • Qualifications: Strong communication skills; retail or valeting experience is a plus.
  • Other info: Flexible working with travel opportunities and a supportive team culture.

The predicted salary is between 28800 - 43200 £ per year.

This is a Permanent, Full Time vacancy.

About the Role: As a Valeting Support Manager you will support our Contract Managers in growing and maintaining high‑performing valeting operations. This is a hands‑on role focused on operational excellence, compliance, and maintaining the highest brand standards through regular site visits, coaching, and audits. This role is field based in Staffordshire, Nottinghamshire and Derby. This role will include the option of a company car or car allowance.

Key Responsibilities

  • Support, coach, and train site teams to deliver exceptional results and uphold company standards.
  • Conduct daily checks across assigned sites to ensure compliance and performance consistency.
  • Carry out quarterly SAS (Safety and Standards) visits within your region.
  • Deliver and coordinate training sessions for new valeting site launches.
  • Attend key site meetings and contribute to continuous operational improvement.
  • Manage two operational regions, including:
  • 4 days per week visiting 4–5 stores daily auditing.
  • Availability to work two weekends per month as part of the rota.
  • 1 day per week dedicated to development, SAS, and reviews with the Head of Valeting.
  • Flexibility to adapt to operational requirements.
  • Review declined work orders and follow up on action points.
  • Participate in weekly Regional Teams calls.
  • Complete 3 contractor audits and 4 near‑miss reports per quarter.
  • Undertake overnight stays as required to support site visits and operational needs.
  • Requirements

    • Excellent communication, organisational, and interpersonal skills.
    • Previous experience in retail or valeting operations is advantageous but not essential.
    • Highly self‑motivated and capable of working independently.
    • Strong diary and time‑management abilities.
    • Willingness to travel extensively and work flexibly to meet business demands.

    The Company

    MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms. We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

    The Benefits

    • Life Insurance
    • Enhanced Pension Scheme
    • Employee Assistance Programme
    • Training & Development
    • Employee Recognition Scheme
    • Online Discounts

    Valeting Support Manager employer: Motor Fuel Group

    MFG is an exceptional employer that prioritises the growth and development of its employees while fostering a supportive and collaborative work culture. With a commitment to operational excellence and high brand standards, the company offers extensive training opportunities, competitive benefits including life insurance and an enhanced pension scheme, and the chance to be part of a dynamic team dedicated to delivering outstanding service. Working in the vibrant regions of Staffordshire, Nottinghamshire, and Derby, employees enjoy the flexibility of a field-based role with the added advantage of a company car or allowance.
    M

    Contact Detail:

    Motor Fuel Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Valeting Support Manager

    ✨Tip Number 1

    Get to know the company inside out! Research MFG's values, culture, and recent news. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

    ✨Tip Number 2

    Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!

    ✨Tip Number 3

    Prepare for those tricky interview questions! Think about how your skills align with the role of Valeting Support Manager. Use the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience.

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.

    We think you need these skills to ace Valeting Support Manager

    Coaching Skills
    Operational Excellence
    Compliance Management
    Site Auditing
    Training Delivery
    Communication Skills
    Organisational Skills
    Interpersonal Skills
    Time Management
    Flexibility
    Self-Motivation
    Problem-Solving Skills
    Team Collaboration
    Adaptability

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your CV and cover letter for the Valeting Support Manager role. Highlight your relevant experience and skills that align with our operational excellence and coaching focus.

    Showcase Your Communication Skills: Since this role requires excellent communication, be sure to demonstrate your interpersonal skills in your application. Use clear and concise language to convey your ideas and experiences.

    Highlight Your Flexibility: We value adaptability, so mention any previous experiences where you had to adjust to changing circumstances or work schedules. This will show us you're ready for the dynamic nature of the role.

    Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker!

    How to prepare for a job interview at Motor Fuel Group

    ✨Know the Role Inside Out

    Before your interview, make sure you thoroughly understand the responsibilities of a Valeting Support Manager. Familiarise yourself with operational excellence, compliance standards, and how to coach site teams effectively. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.

    ✨Showcase Your Communication Skills

    As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've successfully communicated with teams or clients. Be ready to discuss how you would handle site meetings and training sessions, as these are key aspects of the job.

    ✨Demonstrate Flexibility and Self-Motivation

    Highlight your ability to work independently and adapt to changing operational needs. Share specific instances where you've had to manage your time effectively or travel extensively for work. This will reassure the interviewers that you can handle the demands of the role.

    ✨Prepare Questions About Company Culture

    MFG values teamwork and continuous improvement, so come prepared with questions about their culture and how they support employee development. This shows that you’re not just interested in the job, but also in being part of a team that strives for excellence together.

    Land your dream job quicker with Premium

    You’re marked as a top applicant with our partner companies
    Individual CV and cover letter feedback including tailoring to specific job roles
    Be among the first applications for new jobs with our AI application
    1:1 support and career advice from our career coaches
    Go Premium

    Money-back if you don't land a job in 6-months

    M
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >