At a Glance
- Tasks: Lead the resolution of utility invoice discrepancies and ensure data accuracy.
- Company: Join a dynamic team focused on maintaining utility integrity and data health.
- Benefits: Enjoy flexible working options and a supportive work culture.
- Why this job: Be part of a crucial role that impacts service quality and data reliability.
- Qualifications: Attention to detail, Excel proficiency, and experience with utility billing are essential.
- Other info: Ideal for self-starters who thrive in collaborative environments.
The predicted salary is between 36000 - 60000 Β£ per year.
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We are seeking a proactive and tenacious Utilities Manager to lead the resolution of utility invoice discrepancies and ensure the accuracy of utility data across systems. This role involves working closely with utility suppliers, Distribution Network Operators (DNOs), and internal teams to identify, track, and resolve billing issues. The successful candidate will play a key role in ensuring invoice integrity and maintaining the health of our Systemslink data.
Key Responsibilities:
- Investigate and resolve issues identified during invoice validation.
- Liaise directly with suppliers and DNOs to challenge discrepancies and drive them to resolution.
- Ensure consistent follow-through on issues from initiation to closure.
- Retain relationships with dedicated supplier account managers, especially during transitions between suppliers, to avoid reliance on generic call centres.
- Escalate issues appropriately to maintain service quality and continuity.
- Internal Communication & Reporting:
- Provide regular updates to internal stakeholders including Finance and Systemslink users.
- Collaborate closely with colleagues such as the other Utilities Managerto ensure alignment and data integrity.
- Ensure issues are fully resolved before invoice approval.
- Maintain accurate, clean, and reliable data in Systemslink to support ongoing validation and reporting.
Skills & Experience:
- Exceptional attention to detail β able to spot and investigate anomalies in data.
- A strong completer-finisher who sees tasks through to final resolution.
- Tenacious, self-starting character β able to work independently and persist through challenges.
- Proficiency in Microsoft Excel β comfortable working with large datasets, formulas, and analysis tools.
- Willingness and ability to learn systems and processes quickly.
- Excellent written and verbal communication skills.
- Strong organisational skills with the flexibility to respond to changing priorities.
- Experience dealing with utility billing, suppliers, or energy systems.
- Working knowledge of Systemslink or similar energy/invoice management platforms.
- Familiarity with finance processes or invoice approval workflows.
Key Attributes:
- Self-starter: Takes initiative and requires minimal supervision.
- Tenacious: Doesnβt give up until issues are resolved properly.
- Detail-oriented: Spots the small things that others may overlook.
- Flexible: Adapts easily to new situations and shifting priorities.
- Collaborative: Works well with colleagues and external partners.
- Completer: Finishes what they start and closes out all loose ends.
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Utilities Manager employer: Motor Fuel Group
Contact Detail:
Motor Fuel Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Utilities Manager
β¨Tip Number 1
Familiarise yourself with Systemslink or similar energy management platforms. Understanding how these systems work will give you an edge during interviews, as you'll be able to discuss your experience and insights confidently.
β¨Tip Number 2
Network with professionals in the utilities sector, especially those who have experience with utility billing and suppliers. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
β¨Tip Number 3
Prepare examples of how you've successfully resolved discrepancies in past roles. Being able to share specific instances where your attention to detail and tenacity made a difference will demonstrate your fit for the role.
β¨Tip Number 4
Stay updated on current trends and challenges in the utilities sector. Showing that you're knowledgeable about the industry will not only impress interviewers but also help you articulate how you can contribute to their team.
We think you need these skills to ace Utilities Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in utility management, billing discrepancies, and data integrity. Use specific examples that demonstrate your attention to detail and problem-solving skills.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Utilities Manager role. Mention your tenacity and self-starting nature, and provide examples of how you've successfully resolved similar issues in the past.
Highlight Relevant Skills: Emphasise your proficiency in Microsoft Excel and any experience with Systemslink or similar platforms. Detail your organisational skills and ability to adapt to changing priorities, as these are key attributes for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, and that your communication is clear and professional, reflecting your excellent written skills.
How to prepare for a job interview at Motor Fuel Group
β¨Show Your Attention to Detail
As a Utilities Manager, you'll need to demonstrate your exceptional attention to detail. Prepare examples from your past experiences where you successfully identified and resolved discrepancies in data or invoices. This will showcase your ability to spot anomalies that others might overlook.
β¨Demonstrate Tenacity
Highlight your tenacious nature during the interview. Share stories of challenges you've faced in previous roles and how you persisted until you found a resolution. This will reassure the interviewers that you won't give up easily when dealing with complex utility issues.
β¨Familiarise Yourself with Systemslink
If you have experience with Systemslink or similar platforms, be sure to mention it. If not, take some time to learn about it before the interview. Understanding the system will show your willingness to learn and adapt quickly, which is crucial for this role.
β¨Prepare for Collaborative Scenarios
Since the role involves working closely with suppliers and internal teams, prepare to discuss how you've successfully collaborated in the past. Think of specific instances where you maintained strong relationships with stakeholders and how that contributed to resolving issues effectively.