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- Tasks: Monitor and maintain the health of our growing Electric Vehicle charging network.
- Company: Motor Fuel Group is the UK's leading independent forecourt operator with over 1200 sites.
- Benefits: Enjoy a full-time role with opportunities for innovation and growth in a sustainable industry.
- Why this job: Be part of the EV revolution, supporting a cleaner environment while developing your skills.
- Qualifications: Experience with web technologies and excellent troubleshooting skills are essential.
- Other info: Join a dynamic team focused on enhancing EV infrastructure across the UK.
The predicted salary is between 32400 - 54000 £ per year.
MFG are looking for a Network Administrator to monitor and maintain the health of its rapidly growing Electric Vehicle charging network. MFG is the leading independent forecourt operator with over 1200 sites across the UK. Our dual-fuel strategy involves proactively developing its infrastructure in anticipation of the growing demand for electric vehicles (EVs), complementing its existing fuel and retail business to facilitate a seamless transition to a cleaner environment.
As of June 2025, MFG has successfully installed over 850 ultra-rapid chargers and 200 rapid chargers, ranging from 50 kW to 400 kW, across more than 340 sites—the highest number in the independent forecourt sector. Leveraging our ultra-rapid chargers, a vehicle capable of such charging speeds can add 100 miles of range in approximately 10 minutes.
MAIN ACCOUNTABILITIES
- Follow processes to ensure maximum uptime of network
- Provide Second-level support to first-level agents, assisting with all customer queries
- Escalate unresolved issues to next level
- Strong focus on monitoring alerts and alarms to quickly identify potential issues
- Maintaining internal/external tickets, alerts, and KPIs
- Monitor Daily Quality of Service analytics/routines
- Set up all new sites across the required systems, ensuring completeness and accuracy of data
- Work with internal solutions team on innovation of systems and new requirements/features
- Supports accounts where required to ensure billing/invoicing is correct
- Provide cover for Network Operations Manager – EV to produce Reports (Monthly, Quarterly, Annually) from relevant data sources for internal stakeholders
- Support wider EV charging team as required
RELEVANT EXPERIENCE
- Experience with web technologies
- Knowledge of Power BI advantageous
- Good understanding of and experience with managing incidents and supporting systems (following processes and making sure data is complete and accurate)
- Excellent troubleshooting and diagnosis capabilities
- Excellent communication skills and teamwork
- Excellent time management, multitasking, and prioritisation skills
- Perceptive, fast learner, and able to perform well under pressure
- Experience with managing real-time incidents in a fast-paced environment
- Knowledge of electric vehicle charging and infrastructure (not essential)
Network Administrator - EV employer: Motor Fuel Group
Contact Detail:
Motor Fuel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Administrator - EV
✨Tip Number 1
Familiarise yourself with the latest trends in electric vehicle charging technology. Understanding the specifics of ultra-rapid chargers and their operational requirements will give you an edge during discussions with the hiring team.
✨Tip Number 2
Brush up on your troubleshooting skills, especially in real-time incident management. Being able to demonstrate your ability to handle high-pressure situations effectively can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the EV sector. Engaging with industry experts can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your experience with web technologies and data analytics tools like Power BI. Highlighting your technical skills in these areas will show that you're well-equipped for the role.
We think you need these skills to ace Network Administrator - EV
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Network Administrator role at Motor Fuel Group. Understand the key responsibilities and required skills, such as experience with web technologies and incident management.
Tailor Your CV: Customise your CV to highlight relevant experience that aligns with the job requirements. Emphasise your troubleshooting skills, communication abilities, and any experience you have with electric vehicle charging infrastructure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the electric vehicle sector and your understanding of the company's mission. Mention specific examples from your past work that demonstrate your ability to monitor and maintain network health.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at Motor Fuel Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Network Administrator in the EV sector. Familiarise yourself with the specific tasks mentioned in the job description, such as monitoring network health and providing second-level support.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with web technologies and any knowledge of Power BI. Highlight your troubleshooting capabilities and how you've managed incidents in fast-paced environments, as these are crucial for the role.
✨Demonstrate Communication Skills
Since excellent communication is key, practice articulating your thoughts clearly. Be ready to explain complex technical issues in simple terms, as you may need to assist first-level agents and communicate with various stakeholders.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills under pressure. Think of examples from your past experiences where you successfully managed real-time incidents or improved processes, as this will demonstrate your ability to thrive in the role.
