At a Glance
- Tasks: Support contract managers in growing food services and ensure compliance with brand standards.
- Company: Join MFG, a dynamic company committed to exceptional service and employee growth.
- Benefits: Enjoy life insurance, enhanced pension, training opportunities, and employee recognition.
- Why this job: Make a real impact in the fast-paced food service industry while developing your career.
- Qualifications: 2+ years in QSR management and strong communication skills required.
- Other info: Field-based role with travel across the UK and excellent career progression opportunities.
The predicted salary is between 36000 - 60000 £ per year.
In your role you will be responsible for supporting contract managers to grow and develop their food to go business, ensuring that brand standards are adhered to along with food safety legislation via frequent site visits and audits. You will also be responsible for delivering the facility fee budget assigned to your area.
MAIN ACCOUNTABILITIES
- Fully understand and comply with your brands franchisor regulations, ensuring that site teams are fully trained to deliver.
- Manage franchisor regulated training & development programmes.
- Oversee training of Managers & Contract Managers in franchise brands planning training & attendance of courses.
- Conduct bi-weekly visits to stores to appraise compliance to brand standards and training.
- Conduct Quarterly visits at identified hot food locations within geographical region completing SAS food standards.
- Follow up on brand audits with contract managers, visiting sites out of compliance & working with the Food operations manager to bring store back into compliance.
- Deliver brand training courses for MFG team.
- Understanding the retail & forecourt operation and how this works alongside food services.
- Maintaining relationships with key stakeholders in MFG and franchise brands.
- Attend & present in monthly team meetings.
- Attend weekly Operations and Food on the Go meetings.
- Assist with the launch of developments that include hot food in your geographical area.
- You will be expected to cover other Area Managers as and when the business requires.
WORK CONTEXT
The post is field based and requires extensive travel to MFG sites around the UK. Additional hours may be required to be worked from time to time, over the contracted working hours, to ensure that the business meets and exceeds customer requirements.
COMMUNICATIONS
Internal Contacts: Food Services Operations Manager, Head of operations food services, Retail Director, Commercial Director, Food Service Director, Customers / Clients Directors, Regional Managers / Area Retail Managers, Accounts Department, Other Head Office Personnel.
External Contacts: Representative(s) from external suppliers, Contract Managers, Contractors, Customers.
COMPLEXITY
The main sources of complexity are:
- Ensuring that customer expectations are met/exceeded in a fast moving/volatile business market.
- Being able to communicate with customers, contract managers, contractors and third‑party suppliers.
KNOWLEDGE AND SKILLS REQUIRED
- Strong communications skills.
- Excellent planning & organisation skills.
- Ability to work independently or as part of team.
- Fast pace high volume QSR experience (Burger King, McDonalds or KFC).
- Minimum 2 years in QSR at Managerial level.
- Ability to control process for delivery of excellent service.
- Understanding of relevant legislations.
The Company
MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms. We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.
The Benefits
- Life Insurance.
- Enhanced Pension Scheme.
- Employee Assistance Programme.
- Training & Development.
- Employee Recognition Scheme.
- Online Discounts.
Area Manager - Food Service in Manchester employer: Motor Fuel Group
Contact Detail:
Motor Fuel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Food Service in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the food service industry, especially those who work at MFG or similar companies. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching MFG and its brand standards. Understand their values and how they operate. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your communication skills! As an Area Manager, you'll need to convey information clearly and effectively. Role-play common interview scenarios with a friend to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MFG team and ready to take on the challenge.
We think you need these skills to ace Area Manager - Food Service in Manchester
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you fully understand the role of Area Manager in Food Service. Familiarise yourself with the key responsibilities and skills mentioned in the job description. This will help you tailor your application to show how you fit the bill.
Showcase Your Experience: Highlight your relevant experience in fast-paced QSR environments like Burger King or McDonald's. Use specific examples to demonstrate how you've successfully managed teams, ensured compliance, and delivered excellent service in previous roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. Avoid jargon and fluff; instead, focus on what makes you a great fit for the role. Remember, we want to see your personality shine through while still being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you're keen and ready to join our team at MFG!
How to prepare for a job interview at Motor Fuel Group
✨Know Your Brands Inside Out
Before the interview, make sure you fully understand the franchisor regulations and brand standards of the food service companies you'll be working with. This knowledge will not only impress your interviewers but also show that you're serious about compliance and training.
✨Showcase Your QSR Experience
Highlight your experience in quick service restaurants (QSR) like Burger King, McDonald's, or KFC. Be ready to discuss specific examples of how you've managed teams, ensured compliance, and delivered excellent service in a fast-paced environment.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as dealing with non-compliance at a site or managing a team under pressure. Practise your responses to demonstrate your problem-solving skills and ability to maintain high standards.
✨Emphasise Communication Skills
Since the role involves liaising with various stakeholders, be prepared to discuss how you effectively communicate with contract managers, customers, and team members. Share examples of how your strong communication skills have led to successful outcomes in previous roles.