Valeting Support Manager in Carlisle

Valeting Support Manager in Carlisle

Carlisle Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and coach teams to deliver top-notch valeting services across multiple sites.
  • Company: Join MFG, a company that values teamwork and exceptional service.
  • Benefits: Enjoy life insurance, enhanced pension, training opportunities, and employee recognition.
  • Why this job: Make a real impact in a hands-on role with growth potential.
  • Qualifications: Strong communication skills and a self-motivated attitude are key.
  • Other info: Flexible working with travel opportunities and a supportive team culture.

The predicted salary is between 28800 - 43200 £ per year.

This is a Permanent, Full Time vacancy.

About the Role

As a Valeting Support Manager you will support our Contract Managers in growing and maintaining high-performing valeting operations. This is a hands-on role focused on operational excellence, compliance, and maintaining the highest brand standards through regular site visits, coaching, and audits. This role is field based in: Lockerbie, Carlisle/South Scotland and Penrith. This role will include the option of a company car or car allowance.

Key Responsibilities

  • Support, coach, and train site teams to deliver exceptional results and uphold company standards.
  • Conduct daily checks across assigned sites to ensure compliance and performance consistency.
  • Carry out quarterly SAS (Safety and Standards) visits within your region.
  • Deliver and coordinate training sessions for new valeting site launches.
  • Attend key site meetings and contribute to continuous operational improvement.
  • Manage two operational regions, including:
  • 4 days per week visiting 4–5 stores daily auditing.
  • Availability to work two weekends per month as part of the rota.
  • 1 day per week dedicated to development, SAS, and reviews with the Head of Valeting.
  • Flexibility to adapt to operational requirements.
  • Review declined work orders and follow up on action points.
  • Participate in weekly Regional Teams calls.
  • Complete 3 contractor audits and 4 near-miss reports per quarter.
  • Undertake overnight stays as required to support site visits and operational needs.
  • Requirements

    • Excellent communication, organisational, and interpersonal skills.
    • Previous experience in retail or valeting operations is advantageous but not essential.
    • Highly self-motivated and capable of working independently.
    • Strong diary and time management abilities.
    • Willingness to travel extensively and work flexibly to meet business demands.

    The Company

    MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms. We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

    The Benefits

    • Life Insurance
    • Enhanced Pension Scheme
    • Employee Assistance Programme
    • Training & Development
    • Employee Recognition Scheme
    • Online Discounts

    Where to find us: 10 Bricket Road, St Albans, Hertfordshire, AL1 3JX

    Valeting Support Manager in Carlisle employer: Motor Fuel Group

    MFG is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and individual contributions are celebrated. With a commitment to operational excellence and continuous improvement, employees in the Valeting Support Manager role will benefit from extensive training opportunities, a flexible working environment, and the chance to make a meaningful impact across multiple sites in South Scotland. The company also provides attractive benefits, including life insurance, an enhanced pension scheme, and employee recognition programmes, making it a rewarding place to build a career.
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    Contact Detail:

    Motor Fuel Group Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Valeting Support Manager in Carlisle

    ✨Tip Number 1

    Network like a pro! Reach out to people in the valeting and retail sectors on LinkedIn or at industry events. A friendly chat can lead to opportunities that aren’t even advertised yet.

    ✨Tip Number 2

    Show up and shine! If you can, visit the locations where you’d like to work. Introduce yourself to the team and express your interest in the Valeting Support Manager role. It’s all about making a memorable impression!

    ✨Tip Number 3

    Prepare for those interviews! Research the company culture and values, especially around operational excellence and teamwork. Be ready to share how your skills align with their mission and how you can contribute to their success.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

    We think you need these skills to ace Valeting Support Manager in Carlisle

    Communication Skills
    Organisational Skills
    Interpersonal Skills
    Coaching Skills
    Auditing Skills
    Training Delivery
    Time Management
    Flexibility
    Operational Excellence
    Compliance Knowledge
    Problem-Solving Skills
    Self-Motivation
    Team Collaboration
    Adaptability

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV is tailored to the Valeting Support Manager role. Highlight any relevant experience in valeting operations or retail, and don’t forget to showcase your communication and organisational skills!

    Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention your hands-on approach and how you can contribute to maintaining high brand standards.

    Showcase Your Flexibility: Since this role requires flexibility and extensive travel, make sure to mention your willingness to adapt to operational needs. Share any past experiences where you successfully managed similar demands.

    Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!

    How to prepare for a job interview at Motor Fuel Group

    ✨Know the Role Inside Out

    Before your interview, make sure you thoroughly understand the Valeting Support Manager role. Familiarise yourself with the key responsibilities like coaching site teams and conducting audits. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

    ✨Showcase Your Communication Skills

    Since this role requires excellent communication and interpersonal skills, prepare examples of how you've effectively communicated in previous roles. Think about times when you’ve trained others or resolved conflicts, as these experiences will highlight your suitability for the job.

    ✨Demonstrate Flexibility and Self-Motivation

    The job involves extensive travel and flexibility, so be ready to discuss how you manage your time and adapt to changing circumstances. Share specific instances where you’ve successfully handled unexpected challenges or worked independently to achieve results.

    ✨Prepare Questions for Them

    Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.

    Valeting Support Manager in Carlisle
    Motor Fuel Group
    Location: Carlisle

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