Valeting Support Manager in Cambridge

Valeting Support Manager in Cambridge

Cambridge Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and coach teams to deliver top-notch valeting services across multiple sites.
  • Company: Join MFG, a dynamic company focused on exceptional service and teamwork.
  • Benefits: Enjoy life insurance, enhanced pension, training opportunities, and employee discounts.
  • Why this job: Be part of a growing team that values your contributions and offers career development.
  • Qualifications: Strong communication skills and a self-motivated attitude are key; experience is a plus.
  • Other info: Flexible working with travel opportunities and a supportive work culture.

The predicted salary is between 36000 - 60000 Β£ per year.

Location: Peterborough, Huntingdon, Cambridge

About the Role:

As a Valeting Support Manager, you will support our Contract Managers in growing and maintaining high-performing valeting operations. This is a hands-on role focused on operational excellence, compliance, and maintaining the highest brand standards through regular site visits, coaching, and audits. This role is field-based in Peterborough, Huntingdon, and Cambridge. This role will include the option of a company car or car allowance.

Key Responsibilities:

  • Support, coach, and train site teams to deliver exceptional results and uphold company standards.
  • Conduct daily checks across assigned sites to ensure compliance and performance consistency.
  • Carry out quarterly SAS (Safety and Standards) visits within your region.
  • Deliver and coordinate training sessions for new valeting site launches.
  • Attend key site meetings and contribute to continuous operational improvement.
  • Manage two operational regions, including:
  • 4 days per week visiting 4–5 stores daily auditing.
  • Availability to work two weekends per month as part of the rota.
  • 1 day per week dedicated to development, SAS, and reviews with the Head of Valeting.
  • Flexibility to adapt to operational requirements.
  • Review declined work orders and follow up on action points.
  • Participate in weekly Regional Teams calls.
  • Complete 3 contractor audits and 4 near-miss reports per quarter.
  • Undertake overnight stays as required to support site visits and operational needs.
  • Requirements:

    • Excellent communication, organisational, and interpersonal skills.
    • Previous experience in retail or valeting operations is advantageous but not essential.
    • Highly self-motivated and capable of working independently.
    • Strong diary and time management abilities.
    • Willingness to travel extensively and work flexibly to meet business demands.

    The Company:

    MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change, and challenge the norms. We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.

    The Benefits:

    • Life Insurance
    • Enhanced Pension Scheme
    • Employee Assistance Programme
    • Training & Development
    • Employee Recognition Scheme
    • Online Discounts

    Valeting Support Manager in Cambridge employer: Motor Fuel Group

    MFG is an exceptional employer that prioritises the growth and development of its employees while fostering a collaborative and supportive work culture. With a commitment to operational excellence and high brand standards, the Valeting Support Manager role offers unique opportunities for professional advancement through hands-on training, regular site visits, and a strong emphasis on teamwork. Located in the vibrant regions of Peterborough, Huntingdon, and Cambridge, MFG provides a rewarding environment where employees are recognised for their contributions and can thrive in their careers.
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    Contact Detail:

    Motor Fuel Group Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Valeting Support Manager in Cambridge

    ✨Tip Number 1

    Get to know the company inside out! Research MFG and its values, especially their commitment to operational excellence and teamwork. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their culture.

    ✨Tip Number 2

    Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone vouch for you can make a huge difference when it comes to landing that Valeting Support Manager role.

    ✨Tip Number 3

    Prepare for those tricky interview questions! Think about how your skills align with the responsibilities of the role, like coaching site teams and conducting audits. Practising your responses will help you feel more confident when it’s time to shine.

    ✨Tip Number 4

    Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the MFG family and ready to contribute to their ambitious plans.

    We think you need these skills to ace Valeting Support Manager in Cambridge

    Coaching Skills
    Operational Excellence
    Compliance Management
    Site Auditing
    Training Delivery
    Communication Skills
    Organisational Skills
    Interpersonal Skills
    Time Management
    Flexibility
    Self-Motivation
    Retail Operations Knowledge
    Team Collaboration
    Problem-Solving Skills

    Some tips for your application 🫑

    Tailor Your Application: Make sure to customise your CV and cover letter for the Valeting Support Manager role. Highlight your relevant experience and skills that align with the job description, especially in operational excellence and team coaching.

    Showcase Your Communication Skills: Since this role requires excellent communication and interpersonal skills, give examples in your application of how you've effectively communicated in previous roles. We want to see how you can connect with teams and clients!

    Be Clear About Your Availability: This position involves a flexible schedule, including weekend work. Make it clear in your application that you're open to this kind of flexibility and can manage your time effectively across multiple sites.

    Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

    How to prepare for a job interview at Motor Fuel Group

    ✨Know the Role Inside Out

    Before your interview, make sure you thoroughly understand the responsibilities of a Valeting Support Manager. Familiarise yourself with operational excellence, compliance standards, and how to coach site teams effectively. This will help you answer questions confidently and show that you're genuinely interested in the role.

    ✨Showcase Your Communication Skills

    As this role requires excellent communication and interpersonal skills, prepare examples from your past experiences where you've successfully communicated with teams or clients. Think about times when you’ve had to coach or train others, as this will demonstrate your ability to support and uplift site teams.

    ✨Be Ready for Scenario Questions

    Expect scenario-based questions that assess your problem-solving abilities and operational knowledge. Prepare by thinking through potential challenges you might face in the role, such as ensuring compliance during site visits or managing multiple locations. Practising your responses can help you articulate your thought process clearly.

    ✨Demonstrate Flexibility and Motivation

    The job requires extensive travel and flexibility, so be prepared to discuss your willingness to adapt to changing operational needs. Share examples of how you've managed your time effectively in previous roles, especially if it involved working independently or under pressure. This will highlight your self-motivation and organisational skills.

    Valeting Support Manager in Cambridge
    Motor Fuel Group
    Location: Cambridge

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