MAIN ACCOUNTABILITIES
· Deliver effective and consistent retail store layout plans and merchandising implementation on time and to company standards
· Deliver the retail offer right first time in the MFG new space and development programme
· Manage and ensure competitive cost-effective quotes for all refresh projects
· Project manage equipment suppliers to achieve deadlines
· Manage wholesale merchandisers to deliver projects to agreed standards
· Ensure strong communication of the Retail development programme to all internal and external partners
· Responsibility for implementation all Format projects to company standards
· Manage and ensure competitive quotes for all refreshes
· Project Manage equipment suppliers ensuring agreed deadlines are met
· Manage wholesale supplier to deliver projects on time
· Drive retail sales growth and Contract manager margin through effective planogram implementation
· Liaise with Area Managers and Contract Managers to ensure third party suppliers are implemented as per store layout
· Administrate to pro-actively communicate retail deadlines and activity in a timely manner
· Managing the above to drive improved Customer sales conversion and basket spend
· Development of the Retail proposition under direction of the Retail Development Director
· Responsible for devising and updating the retail activity plan to improve communication and execution
· Financial
Drive retail sales growth within store development and Investment site
Improving Contract Manager margin
· Staff
Working with key stakeholders in the organisation
Communication and partnership with Financial FPNA team
Communication and partnership with Format and Retail Trading team
· Other
This is a field-based position however the role will involve travel. Duties will require nights away from home and the Customer and Retail Development Manager will be required to attend various management meetings and group sales meetings.
WORK CONTEXT
· Operating Environment
MFG stations, Office and field based
Close liaison and leadership of Wholesale Provider Merchandising team
· Framework & Boundaries
Ensure working within defined DDA and MFG working practices and policies
· Organisation
Working with Development and Format Departments
KNOWLEDGE & SKILLS REQUIRED
· A good understanding of the MFG business model.
· Experience of working in both the forecourt and retail sectors.
· Experience of project management.
· Some H&S experience.
· IT skills and excel knowledge
· General commercial awareness.
· High self-motivation and discipline, strong work ethics and ability to prioritise duties.
· Ability to work independently.
· Ability to influence and engage.
· A good communicator with all audiences and levels.
· A good level of numeracy and attention to detail.
The Company
MFG is committed to being a great place to work. We are very proud of what we do and are continually striving to be better. At MFG, we encourage our people to take responsibility, embrace change and challenge the norms.
We have a culture of striving to deliver the best service to our customers while also bringing out the best in our people. We recognise the strength of teamwork and we celebrate our successes together. Our people are rewarded well for their efforts, recognising the valuable contribution that everyone makes to our business.
The Benefits
Private Healthcare
Life Insurance
Enhanced Pension Scheme
Employee Assistance Programme
Training & Development
Employee Recognition Scheme
Volunteer Days
Online Discounts
Our People
- Innovation
We are creative and fearless in our work.
- Accountability
We take ownership of our work and lead from the front.
- Teamwork
We collaborate widely and build supportive environments.
Nevinda Sanka Silva,
Regional Manager
"Joining MFG has provided me with an exceptional opportunity to contribute to our company’s ambitious expansion plans, as we continue to manage existing MFG sites and integrate new Morrisons fuel stations into our network. At MFG, we are dedicated to delivering exceptional service and a dual-fuel strategy for the future of mobility across the nation."
Vicki Pitcher,
HSE Manager
"MFG has provided me with the opportunity and training to develop in the direction of my chosen career path. I now support the infrastructure team and am working in a more Health and Safety focused role. I have completed the IOSH Managing Safely Course and MFG supported me in completing my NEBOSH qualification."
Maria Eaton,
Finance Director – Finance Operations
"MFG always identifies and rewards great performance. Employees are passionate about the business and the role that they each play in making it a great success."
Nick Perduno,
EV Programme Manager
"MFG has given me a fantastic opportunity to help our ambitious plan of rolling out ‘EV Hubs’ across the country. The company’s successful growth whilst remaining relatively small, in respect of staff numbers, creates a feeling of working for a ‘family business’ and being part of that family."
Retail Development Manager in Birmingham employer: Motor Fuel Group
Motor Fuel Group (MFG) is an exceptional employer that fosters a culture of innovation, accountability, and teamwork, making it a great place to work for those in the Food Service Contracts & Services Manager role. With a hybrid working model based in St Albans, employees benefit from flexible home working, private healthcare, and a commitment to personal development through training and recognition schemes. MFG not only values its people but also offers the unique opportunity to shape a new strategic function within a rapidly growing business, ensuring meaningful contributions to the future of food service operations.
