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- Tasks: Lead and support food service managers to enhance brand standards and compliance.
- Company: Motor Fuel Group is a dynamic player in the food service industry, focusing on quality and customer satisfaction.
- Benefits: Enjoy flexible working hours, travel opportunities, and a vibrant team culture.
- Why this job: Join a fast-paced environment where you can make a real impact on food service operations.
- Qualifications: Must have 2+ years of managerial experience in quick service restaurants.
- Other info: This role involves extensive travel across East Anglia, offering diverse experiences.
The predicted salary is between 28800 - 43200 £ per year.
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This range is provided by Motor Fuel Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Job Title: AREA MANAGER – FOOD SERVICE
Immediate Manager: HEAD OF OPERATIONS – FOOD SERVICE
JOB PURPOSE
In your role you will be responsible for supporting contract managers to grow and develop their food to go business, namely the Greggs/Wrights Brand, ensuring that brand standards are adhered to along with food safety legislation via frequent site visits and audits.
You will also be responsible for delivering the facility fee budget assigned to your area.
The area covered will be East Anglia. Successful candidates will be based centrally to this, in Cambridge or Bury St Edmunds.
MAIN ACCOUNTABILITIES
- Fully understand and comply with your brands franchisor regulations, ensuring that site teams are fully trained to deliver.
- Manage franchisor regulated training & development programmes.
- Oversee training of Managers & Contract Managers in franchise brands planning training & attendance of courses.
- Conduct bi-weekly visits to stores to appraise compliance to brand standards and training.
- Conduct Quarterly visits at identified hot food locations within geographical region completing SAS food standards.
- Follow up on brand audits with contract managers, visiting sites out of compliance & working with the Food operations manager to bring store back into compliance.
- Deliver brand training courses for MFG team.
- Understanding the retail & forecourt operation and how this works alongside food services.
- Maintaining relationships with key stakeholders in MFG and franchise brands.
- Attend & present in monthly team meetings.
- Attend weekly Operations and Food on the Go meetings
- Assist with the launch of developments that include hot food in your geographical area.
- You will be expected to cover other Area Managers as and when the business requires.
WORK CONTEXT
The post is field based and requires extensive travel to MFG sites around the UK. Additional hours may be required to be worked from time to time, over the contracted working hours, to ensure that the business meets and exceeds customer requirements.
COMMUNICATIONS
Internal Contacts:
- Food Services Operations Manager
- Head of operations food services
- Retail Director
- Commercial Director
- Food Service Director
- Customers / Clients
- Directors
- Regional Managers / Area Retail Managers
- Accounts Department
- Other Head Office Personnel
External Contacts:
- Representative(s) from external suppliers
- Contract Managers
- Contractors
- Customers
COMPLEXITY
The main sources of complexity are:
- Ensuring that customer expectations are met/exceeded in a fast moving/volatile business market
- Being able to communicate with customers, contract managers, contractors and third-party suppliers
KNOWLEDGE AND SKILLS REQUIRED
- Strong communications skills
- Excellent planning & organisation skills
- Ability to work independently or as part of team
- Fast pace high volume QSR experience (Greggs/Bakery Experience)
- Minimum 2 years in QSR at Managerial level
- Ability to control process for delivery of excellent service
- Understanding of relevant legislations
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management
-
Industries
Retail
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Area Manager - Food Service employer: Motor Fuel Group
Contact Detail:
Motor Fuel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Area Manager - Food Service
✨Tip Number 1
Familiarise yourself with the Greggs and Wrights brands, as well as their franchisor regulations. Understanding their standards and expectations will help you demonstrate your commitment to maintaining brand integrity during interviews.
✨Tip Number 2
Network with current or former employees of Motor Fuel Group or similar companies in the food service industry. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions with recruiters.
✨Tip Number 3
Prepare to discuss your experience in managing high-volume quick service restaurants (QSR). Highlight specific examples where you've successfully implemented training programmes or improved compliance with food safety legislation.
✨Tip Number 4
Showcase your strong communication skills by preparing questions for your interviewers. This not only demonstrates your interest in the role but also allows you to assess if the company aligns with your career goals.
We think you need these skills to ace Area Manager - Food Service
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Area Manager - Food Service position. Tailor your application to highlight relevant experience in managing food service operations, particularly in fast-paced environments like QSR.
Highlight Relevant Experience: In your CV and cover letter, emphasise your managerial experience in quick service restaurants (QSR) and any specific experience with brands like Greggs or Wrights. Use concrete examples to demonstrate your ability to meet brand standards and manage training programmes.
Showcase Communication Skills: Given the importance of communication in this role, ensure your application reflects strong communication skills. Mention any experience you have in liaising with stakeholders, conducting training sessions, or presenting in meetings.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of Motor Fuel Group. Discuss how your skills align with their goals, particularly in maintaining compliance and enhancing customer satisfaction in food services.
How to prepare for a job interview at Motor Fuel Group
✨Know Your Brands
Familiarise yourself with the Greggs and Wrights brands, including their values, products, and customer expectations. This knowledge will help you demonstrate your commitment to upholding brand standards during the interview.
✨Showcase Your QSR Experience
Highlight your experience in quick service restaurants (QSR), especially if you've worked in a managerial role. Be prepared to discuss specific challenges you've faced and how you overcame them to ensure excellent service delivery.
✨Prepare for Compliance Questions
Since the role involves ensuring compliance with food safety legislation and brand standards, be ready to answer questions about your understanding of these regulations and how you've implemented them in previous roles.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with various stakeholders, such as contract managers and team members, to achieve business objectives.
