Head of Product & Proposition in Cardiff

This is a rare and exciting opportunity to step into a senior leadership role at the heart of our Motor business. You’ll shape, define and deliver the end‑to‑end product portfolio - translating strategy into a clearly prioritised roadmap that drives measurable commercial outcomes and customer impact. You’ll operate as part of the Leadership Team, bringing together product, partnerships and governance to create a high‑performing, scalable product function. A key focus will be defining and embedding a clear Target Operating Model, ensuring roles, accountabilities and ways of working are aligned to deliver change at pace and with discipline. If you’re motivated by setting a bold product vision, driving strategic clarity and ensuring delivery lands in a controlled and commercially meaningful way, this role offers real scope to make a lasting impact.

What will your day look like?

• Define and own the Motor product vision and multi‑year strategy, ensuring strong alignment to market insight, customer needs and commercial priorities.
• Translate strategy into a clear, prioritised and outcome‑focused roadmap, balancing value, risk and feasibility.
• Lead the end‑to‑end product lifecycle, ensuring ideas are shaped, prioritised and delivered in a structured and sequenced way.
• Drive portfolio‑level value realisation, with clear ownership of outcomes, benefits tracking and commercial impact.
• Establish and embed a clear Product Target Operating Model, ensuring role clarity, decision‑making frameworks and consistent ways of working across teams.
• Lead change at pace, ensuring delivery is well‑governed, in control and meets regulatory expectations.
• Oversee go‑to‑market activity to ensure launches are well‑coordinated, operationally ready and achieve adoption targets.
• Provide clear, confident leadership across senior stakeholders, driving alignment and making timely decisions.

Alongside this, you will:

• Drive delivery discipline across the portfolio, ensuring initiatives are sequenced, controlled and delivered to plan.
• Remove blockers and create clarity to enable teams to execute effectively in a fast‑paced environment.
• Lead and develop a high‑performing team of Product Managers, Product Owners and Partnership Managers.
• Build a culture of accountability, pace and continuous improvement across product delivery.
• Use data and insight to measure success, track value and inform continuous optimisation.

What do we expect from you?

• Proven experience defining and delivering product vision, strategy and roadmaps within a regulated financial services environment.
• A strong track record of driving commercial outcomes and value realisation.
• Experience designing or embedding Target Operating Models, bringing clarity to roles, processes and ways of working.
• Demonstrated ability to lead large‑scale change and transformation, delivering at pace while maintaining control and quality.
• Strong understanding of product governance, Consumer Duty and regulatory expectations.
• Excellent stakeholder management skills, with the ability to influence and align at Executive level.
• Strong commercial and analytical acumen, using data to inform decisions and prioritisation.
• Proven people leadership, building high‑performing, outcome‑focused teams.

Ideally, you’ll also have:

• Experience in motor finance or closely related sectors.
• Knowledge of HP, PCP, leasing and other lending products.
• Experience operating in complex, matrixed environments, orchestrating cross‑functional delivery.

Above all, you’ll be:

• Outcome‑focused, with a clear bias for delivery and impact.
• Structured and disciplined, bringing clarity and pace to complex delivery environments.
• Confident in ambiguity, able to prioritise, simplify and make decisions.
• Collaborative and influential, bringing teams together to deliver shared goals.

What can you expect from us?

• Hybrid working approach (Cardiff‑based).
• A collaborative, inclusive culture where your voice is heard.
• The opportunity to shape product strategy and operating model at scale.
• A business committed to continuous improvement and doing the right thing for customers.
• Competitive salary and a great range of core benefits including: annual bonus, 10% employer contribution pension, private medical with BUPA and 38 days holiday (inc. bank holidays).

Still curious? Join us and you’ll play a defining role in shaping the future of our Motor product proposition – setting the vision, building the model, and leading delivery that creates measurable value for customers and the business. We’re committed to building a working environment that values respect, diversity and compassion. We welcome people regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave.

Please note: we have a thorough screening and referencing process, which includes financial and criminal record checks.