Motofix Group is seeking a Customer Service Advisor to be the public face of our repair journey, delivering friendly, professional support and ensuring customer satisfaction in a fast-paced environment.
You will greet customers, book repairs, assist with claims, update systems, process insurance excess payments, and respond to inquiries by phone and email. The role is 45 hours weekly with a 1:3 Saturday rota at Yeovil sites.
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Auto Repair: Customer Experience Advisor in Yeovil employer: Motofix Group
At Motofix, we pride ourselves on being a leading employer in the automotive repair industry, offering our Vehicle Mechanics and Diagnostic Technicians a dynamic work environment in Swindon. With competitive salaries, extensive training opportunities, and a focus on employee wellbeing, we foster a culture of growth and innovation, ensuring that our team members are equipped to tackle diverse technical challenges across multiple vehicle brands. Join us to advance your skills in a modern workshop setting while enjoying a supportive atmosphere that values your contributions.