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- Tasks: Assess vehicle damage, negotiate repair costs, and ensure quality control.
- Company: Motofix is a leading vehicle body repair provider with state-of-the-art centres across England.
- Benefits: Enjoy a competitive salary, 30 days leave, free training, and employee well-being services.
- Why this job: Join an award-winning team recognised for exceptional customer service and premium brand partnerships.
- Qualifications: 5 years' experience in vehicle damage assessment and knowledge of modern repair methods required.
- Other info: Work in a fast-paced environment with opportunities for continuous learning and development.
Vehicle Damage Estimator Repair Centre £20.51 p/hr 37.5 hours per week Location: Cirencester GL7 What we offer * Excellent salary plus incentive * 30 days annual leave (inclusive of bank holidays) * Workplace pension scheme * Free Training and Development * Employee long service rewards * Employee well-being services * Free uniform (and PPE) * Life insurance Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences. About the role As a Vehicle Damage Estimator, you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions. Key Responsibilities * Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs. * Negotiation – Liaise with engineers and assessors to agree on repair costs. * Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards. * Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources. * Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate. * Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc. * Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99). * Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required. * Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing. * Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs. You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes. About you You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences. What we look for * A minimum of 5 years’ experience in vehicle damage assessment. * Strong understanding of modern repair methods and the ability to maximise repair opportunities. * Ability to balance quality, efficiency, and profitability. * Capable of working collaboratively with minimal supervision. * Able to clearly explain repairs, build trust, and enhance customer satisfaction. * Willingness to embrace continuous learning and improvement. * Experience using Audatex, GT Motive, and other assessment tools (beneficial) Why join the Motofix family? * Trusted by Premium Brands: We are proud to be approved by some of the world\’s most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover. * Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele. * Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”. · Next steps Contact our talent team who will be in touch within 5 working days Please check out our website for our privacy and covid-19 welfare policies
Vehicle Damage Estimator employer: Motofix Accident Repair Centres
Contact Detail:
Motofix Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Estimator
✨Tip Number 1
Familiarise yourself with the latest vehicle repair technologies and methodologies. Being knowledgeable about modern repair techniques will not only boost your confidence but also demonstrate your commitment to staying current in the industry.
✨Tip Number 2
Network with professionals in the automotive repair industry. Attend local workshops or seminars, and connect with others on platforms like LinkedIn. Building relationships can lead to valuable insights and potential referrals for the Vehicle Damage Estimator role.
✨Tip Number 3
Prepare to discuss your experience with estimating tools like Audatex and GT Motive during any interviews. Highlight specific instances where you successfully maximised repair opportunities or improved customer satisfaction through your assessments.
✨Tip Number 4
Showcase your ability to balance quality and profitability in your previous roles. Be ready to provide examples of how you've effectively managed repair costs while ensuring high standards of work, as this is crucial for the position at Motofix.
We think you need these skills to ace Vehicle Damage Estimator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle damage assessment. Focus on your skills in negotiation, quality control, and customer engagement, as these are key responsibilities for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your commitment to delivering exceptional customer service. Mention specific examples of how you've maximised repair opportunities in previous roles.
Highlight Relevant Tools Experience: If you have experience using platforms like Audatex or GT Motive, be sure to mention this in your application. This will demonstrate your familiarity with the tools required for the job.
Showcase Continuous Learning: Emphasise your willingness to embrace continuous learning and improvement. Mention any recent training or certifications related to vehicle damage assessment or modern repair methods.
How to prepare for a job interview at Motofix Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and repair methods. Familiarise yourself with tools like Audatex and GT Motive, as well as the latest industry standards. This will show that you're not just experienced but also up-to-date with current practices.
✨Showcase Your Negotiation Skills
Since negotiation is a key part of the role, prepare examples from your past experiences where you've successfully negotiated repair costs or resolved disputes. This will demonstrate your ability to balance quality and profitability effectively.
✨Engage with Customer Scenarios
Be ready to discuss how you would handle customer interactions, especially when explaining repair processes or upselling opportunities. Think of specific instances where you enhanced customer satisfaction and be prepared to share those stories.
✨Demonstrate Team Collaboration
Highlight your experience working in teams, especially in fast-paced environments. Be prepared to talk about how you’ve collaborated with production teams or other departments to ensure smooth operations and excellent service delivery.
