At a Glance
- Tasks: Lead the Collection and Delivery team, ensuring smooth vehicle operations and excellent customer service.
- Company: Motofix is a top vehicle body repair provider with a focus on quality and customer experience.
- Benefits: Enjoy a competitive salary, 30 days leave, free training, and employee well-being services.
- Why this job: Join an award-winning team recognised for outstanding customer service and work with premium automotive brands.
- Qualifications: Strong organisation, leadership skills, full UK driving licence, and experience in vehicle logistics required.
- Other info: Opportunity for overtime and a chance to work in a fast-paced, dynamic environment.
The predicted salary is between 26000 - 39000 £ per year.
Job Description
Collection & Delivery Driver – Team Leader\\nUp to £32,500 per annum\\n45 hours per week\\nLocation: Exeter EX2\\nWhat we offer\\n * Excellent salary plus Incentive\\n * 30 days annual leave (Inclusive bank holidays and long-service)\\n * Workplace pension scheme\\n * Free Training and Development Academy\\n * Employee long service rewards\\n * Employee well-being service\\n * Free uniform (and PPE)\\n * Life insurance\\n * Overtime available\\nMotofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.\\nAbout the role\\nAs the Collection and Delivery Team Leader, you will oversee the daily operations of the Collection and Delivery team, ensuring that customer vehicles are collected and delivered efficiently and to a high standard. Acting as the public face of the business, you will ensure that customers receive a warm and professional service, whether at their location or on-site.
You will be responsible for coordinating your team to ensure vehicle movements are smooth and well-organised, as well as managing on-site logistics and parking arrangements. This role requires strong leadership, attention to detail, and the ability to deliver excellent customer experiences in a fast-paced environment. You will also liaise closely with our customer service and operations teams to ensure timely and safe vehicle movements.\\nWhat we look for\\n * Strong organisation\\n * Team leader skills\\n * A team player who can work with minimal supervision\\n * Ability to multi-task, plan and organise effectively\\n * Effective communication with customers and colleagues\\n * Good IT skills\\n * Ability to adopt upselling skills\\n * Someone who can make customers smile\\n * A full UK driving licence\\n * Willingness to operate a small transporter vehicle\\nAbout you:\\nYou are an experienced and well-organised individual, familiar with scheduling vehicle collections and deliveries.
You have strong communication skills and are confident interacting with customers, ensuring they receive the best service possible. You are comfortable working independently and managing your time effectively while adhering to company policies and maintaining a high level of safety. Additionally, you take pride in your work, ensuring all vehicle movements are handled with care and efficiency.
A clean driving licence and experience in a similar role are essential.\\nWhy join the Motofix family?\\nTrusted by Premium Brands: We are proud to be approved by some of the world's most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.\\nAward-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.\\nCustomer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.\\nNext steps\\nContact our talent team who will be in touch within 5 working days\\nPlease check out our website for our privacy and covid-19 welfare policies
Vehicle Collection and Delivery Driver Team Leader employer: Motofix Accident Repair Centres
Contact Detail:
Motofix Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Collection and Delivery Driver Team Leader
✨Tip Number 1
Familiarise yourself with the specific requirements of the role. Understand the importance of strong organisation and leadership skills, as well as the ability to communicate effectively with both customers and team members. This will help you demonstrate your suitability during any discussions.
✨Tip Number 2
Showcase your experience in scheduling vehicle collections and deliveries. Be prepared to discuss specific examples where you've successfully managed logistics or improved efficiency in a similar role, as this will highlight your capability to handle the responsibilities of a Team Leader.
✨Tip Number 3
Emphasise your customer service skills. Since you'll be the public face of the business, think of ways to convey how you can make customers smile and ensure they have a positive experience. This could involve sharing anecdotes or strategies you've used in past roles.
✨Tip Number 4
Prepare to discuss your IT skills and how they relate to managing vehicle movements and team coordination. Being tech-savvy can set you apart, especially if you can demonstrate how you've used technology to enhance operations in previous positions.
We think you need these skills to ace Vehicle Collection and Delivery Driver Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in vehicle collection and delivery, as well as any leadership roles you've held. Emphasise your organisational skills and ability to manage a team effectively.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your experience in logistics. Mention specific examples of how you've successfully managed teams or improved processes in previous roles.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, IT proficiency, and ability to multi-task. These are key attributes the company is looking for in a Team Leader.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with Motofix and contribute to their reputation for excellent customer experiences. A positive attitude can make a significant difference in your application.
How to prepare for a job interview at Motofix Accident Repair Centres
✨Showcase Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully managed teams in the past, highlighting your ability to motivate and organise others effectively.
✨Emphasise Customer Service Experience
Since this role involves direct interaction with customers, be ready to discuss your customer service experience. Share specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Strong Organisational Skills
The job requires excellent organisational skills, so come prepared to discuss how you manage multiple tasks and prioritise effectively. You might want to share tools or methods you use to keep everything on track.
✨Familiarise Yourself with the Company
Research Motofix and its values before the interview. Understanding their commitment to quality and customer experience will allow you to tailor your responses and show that you're genuinely interested in being part of their team.