At a Glance
- Tasks: Assess vehicle damage, negotiate repair costs, and ensure high-quality repairs.
- Company: Join Motofix, a leading vehicle body repair provider with a stellar reputation.
- Benefits: Earn £45,000 plus bonuses, enjoy 30 days leave, and receive free training.
- Other info: Dynamic work environment with opportunities for career growth and development.
- Why this job: Be part of a trusted team working with premium automotive brands.
- Qualifications: 5 years experience in vehicle damage assessment and IMI VDA accreditation required.
The predicted salary is between 45000 - 45000 £ per year.
Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.
Why join the Motofix family?
- Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
- Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
- Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.
What We Offer
- Excellent salary plus incentive
- 30 days annual leave (inclusive of bank holidays)
- Workplace pension scheme
- Free Training and Development
- Employee long service rewards
- Employee well-being services
- Free uniform (and PPE)
- Life insurance
About the Role
As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.
Key Responsibilities
- Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
- Negotiation – Liaise with engineers and assessors to agree on repair costs.
- Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
- Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
- Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
- Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
- Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
- Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
- Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
- Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.
You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.
About You
You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.
What We Look For
- A minimum of 5 years’ experience in vehicle damage assessment.
- Strong understanding of modern repair methods and the ability to maximise repair opportunities.
- Ability to balance quality, efficiency, and profitability.
- Capable of working collaboratively with minimal supervision.
- Able to clearly explain repairs, build trust, and enhance customer satisfaction.
- Willingness to embrace continuous learning and improvement.
- Experience using Audatex, GT Motive, and other assessment tools.
- IMI VDA accreditation.
Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days. Please check out our website for our privacy and wellbeing policies.
Vehicle Damage Assessor (VDA) / Estimator in Swindon employer: Motofix Accident Repair Centres
Motofix is an exceptional employer, offering a dynamic work environment in Swindon where teamwork and respect are at the core of our culture. With a commitment to employee growth through free training and development, competitive salaries, and generous benefits like 30 days of annual leave, we ensure our Vehicle Damage Assessors thrive both professionally and personally. Join us to be part of a trusted team that sets the benchmark for quality in automotive body repair, while enjoying the unique advantage of working with prestigious automotive brands.
Contact Details:
Motofix Accident Repair Centres Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Vehicle Damage Assessor (VDA) / Estimator in Swindon
✨Tip Number 1
Get to know the company inside out! Research Motofix, their values, and what makes them tick. This way, when you chat with them, you can show off your knowledge and passion for their mission.
✨Tip Number 2
Practice your pitch! Be ready to explain your experience as a Vehicle Damage Assessor and how it aligns with what they’re looking for. Keep it concise but impactful – you want to leave a lasting impression!
✨Tip Number 3
Don’t shy away from asking questions during interviews. It shows you’re engaged and genuinely interested in the role. Plus, it’s a great way to find out if Motofix is the right fit for you too!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in keeping you top of mind. And remember, applying through our website gives you a better chance to stand out!
We think you need these skills to ace Vehicle Damage Assessor (VDA) / Estimator in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Damage Assessor role. Highlight your experience in vehicle damage assessment and any relevant skills that match what we're looking for. This shows us you’re serious about the position!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Motofix. Share specific examples of your past work and how it aligns with our values of teamwork and customer experience.
Show Off Your Skills:Don’t hold back on showcasing your skills in estimating and costing, especially with tools like Audatex and GT Motive. We want to see how you can maximise repair opportunities and deliver quality results!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you in touch with our Recruitment Team quickly!
How to prepare for a job interview at Motofix Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and repair methods. Familiarise yourself with tools like Audatex and GT Motive, as well as the latest industry standards. This will show that you're not just experienced but also up-to-date with current practices.
✨Showcase Your Customer Skills
Since customer engagement is key in this role, prepare examples of how you've successfully communicated with customers in the past. Think about times when you explained complex repair processes or handled difficult situations. This will demonstrate your ability to build trust and enhance customer satisfaction.
✨Prepare for Technical Questions
Expect questions that dive deep into your technical expertise. Be ready to discuss specific repair methodologies and how you approach estimating costs. Practising answers to common technical scenarios can help you articulate your thought process clearly during the interview.
✨Emphasise Teamwork and Collaboration
Motofix values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share examples of how you’ve contributed to team success, especially in fast-paced environments. Highlighting your ability to work with production teams and insurance assessors will set you apart.
