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- Tasks: Assess vehicle damage, negotiate repair costs, and ensure high-quality repairs.
- Company: Join Motofix, a leading vehicle body repair provider with a stellar reputation.
- Benefits: Earn up to ÂŁ50,000, enjoy 30 days leave, and access free training.
- Why this job: Make a real impact in the automotive industry while working with premium brands.
- Qualifications: 5 years experience in vehicle damage assessment and IMI VDA accreditation required.
- Other info: Dynamic team environment with opportunities for career growth and development.
The predicted salary is between 50000 - 50000 ÂŁ per year.
Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.
Why join the Motofix family?
- Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
- Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
- Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.
What We Offer
- Excellent salary plus incentive
- 30 days annual leave (inclusive of bank holidays)
- Workplace pension scheme
- Free Training and Development
- Employee long service rewards
- Employee well-being services
- Free uniform (and PPE)
- Life insurance
About the Role
As a Vehicle Damage Assessor (VDA), you will act as a damage repair consultant, ensuring efficient, high-quality repairs while maximising commercial opportunities. You will work closely with customers, insurance assessors, and our skilled production teams to deliver outstanding repair solutions.
Key Responsibilities
- Vehicle Inspection – Accurately assess damaged vehicles, identifying all necessary repairs.
- Negotiation – Liaise with engineers and assessors to agree on repair costs.
- Quality Control – Conduct final Quality Control (QC) inspections to ensure repairs meet industry standards.
- Repair Methodology – Select appropriate repair methods tailored to customer needs and site resources.
- Customer Engagement – Explain repair processes and discuss upselling opportunities where appropriate.
- Estimating & Costing – Construct detailed vehicle damage assessments using platforms such as Audatex, GT Motive, etc.
- Profit Maximisation – Optimise repair margins by effectively utilising systems and allowances (including Zone-99).
- Pre-Accident Value (PAV) Evaluations – Assess vehicle values where required.
- Job Costing & Invoicing – Ensure accurate repair costs are recorded for invoicing.
- Production Collaboration – Attend daily production meetings to update colleagues on assessments and customer needs.
You will play a pivotal role in delivering exceptional customer service, balancing speed, quality, and commercial awareness to achieve the best repair outcomes.
About You
You are a highly experienced Vehicle Damage Assessor with a strong commercial mindset, a keen eye for detail, and a commitment to excellence. You thrive in a fast-paced environment, stay ahead of industry advancements, and take pride in delivering outstanding customer experiences.
What We Look For
- A minimum of 5 years’ experience in vehicle damage assessment.
- Strong understanding of modern repair methods and the ability to maximise repair opportunities.
- Ability to balance quality, efficiency, and profitability.
- Capable of working collaboratively with minimal supervision.
- Able to clearly explain repairs, build trust, and enhance customer satisfaction.
- Willingness to embrace continuous learning and improvement.
- Experience using Audatex, GT Motive, and other assessment tools.
- IMI VDA accreditation.
Interested? Apply today and a member of our Recruitment Team who will be in touch within 3 working days. Please check out our website for our privacy and wellbeing policies.
Vehicle Damage Assessor in Northampton employer: Motofix Accident Repair Centres
Contact Detail:
Motofix Accident Repair Centres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vehicle Damage Assessor in Northampton
✨Tip Number 1
Get to know the company inside out! Before your interview, check out Motofix's values and recent projects. This way, you can show them you're not just another candidate but someone who genuinely cares about their mission and customer experience.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to vehicle damage assessment and think about how you can highlight your experience with tools like Audatex and GT Motive. The more prepared you are, the more confident you'll feel!
✨Tip Number 3
Show off your people skills! As a Vehicle Damage Assessor, you'll be engaging with customers and colleagues alike. Be ready to share examples of how you've built trust and enhanced customer satisfaction in your previous roles.
✨Tip Number 4
Don't forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and professional, which is always a plus in their books!
We think you need these skills to ace Vehicle Damage Assessor in Northampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Vehicle Damage Assessor role. Highlight your experience in vehicle damage assessment and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our values at Motofix. Let us know what excites you about joining our family.
Showcase Your Skills: Don’t forget to mention your experience with tools like Audatex and GT Motive. We’re looking for someone who knows their stuff, so be sure to highlight your technical skills and any certifications, like your IMI VDA accreditation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you can check out more about our company culture while you’re there!
How to prepare for a job interview at Motofix Accident Repair Centres
✨Know Your Stuff
Make sure you brush up on your knowledge of vehicle damage assessment and modern repair methods. Familiarise yourself with tools like Audatex and GT Motive, as well as the latest industry standards. This will show that you're not just experienced but also up-to-date with current practices.
✨Showcase Your Customer Skills
Since customer engagement is key in this role, prepare examples of how you've successfully communicated with customers in the past. Think about times when you explained complex repair processes or built trust with clients. This will highlight your ability to enhance customer satisfaction.
✨Demonstrate Your Commercial Mindset
Be ready to discuss how you've maximised repair opportunities and balanced quality with profitability in previous roles. Share specific instances where your decisions led to improved margins or successful negotiations with engineers and assessors.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.