At a Glance
- Tasks: Manage office operations and provide PA support to the Repair Centre Manager.
- Company: Join Motofix, a leading vehicle body repair provider with a focus on quality and teamwork.
- Benefits: Enjoy a competitive salary, 30 days leave, free training, and employee well-being services.
- Other info: Opportunities for career growth and development in a supportive team.
- Why this job: Be at the heart of operations, making a real impact in a dynamic environment.
- Qualifications: Experience in office management and excellent communication skills are essential.
The predicted salary is between 35000 - 35000 € per year.
Repair Centre High Wycombe HP11 | 45 hrs per week | Starting from £35,000 per annum
Motofix is a leading vehicle body repair provider with nine state-of-the-art centres across the Home Counties, South, and South West of England. We aim to set the benchmark for customer experience and quality in automotive body repair, guided by teamwork, ownership, respect, and eco-integrity.
Why join the Motofix family?
- Trusted by Premium Brands: Approved by some of the world’s most prestigious automotive manufacturers, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
- Customer Experience: Our repair centre teams consistently achieve an “Excellent” Trustpilot rating for the service they deliver.
- Training & Development: We invest in both technical and professional career pathways, supporting our people to develop their skills, progress their careers, and grow with the business.
What We Offer
- Excellent salary
- Incentive pay subject to role progression
- Saturday morning Rota shifts (paid overtime)
- 30 days annual leave (inclusive of bank holidays)
- Workplace pension scheme
- Free training and development
- Employee long service rewards
- Employee well-being services
- Free uniform (and PPE)
- Life insurance
About the Role
As Office Manager / PA, you’ll be at the heart of branch operations—ensuring the smooth running of the office while providing proactive PA support to the Repair Centre Manager. You will take responsibility for supervising the front of house reception team, ensuring all visitors and customers are greeted professionally and looked after throughout their journey. In addition, you'll support the finance function by handling invoice processing and assisting with credit control queries, playing a vital role in the financial accuracy of site operations. This role requires initiative, attention to detail, and strong organisational skills to enhance productivity and efficiency within the branch as you will also take ownership of HR-related administrative duties, time and attendance records, and training coordination.
Key Responsibilities
- Supervision of customer reception team.
- Ensure customers receive a professional front-of-house experience with all enquiries handled promptly.
- Oversee the duties of the logistics team and Team leader.
- Manage day-to-day office administration to support seamless branch operations.
- Process and raise invoices accurately and on time; liaise with accounts and resolve invoice queries.
- Track and report on customer invoicing progress and assist with month-end reporting.
- Act as PA to the Repair Centre Manager in aspects of administration, including managing diaries, meetings, and correspondence.
- Collate and submit accurate time and attendance records for payroll.
- Coordinate and minute staff and operational meetings, ensuring actions are followed up.
- Support recruitment activities including interview arrangements and onboarding paperwork.
- Act as staff review/training coordinator and maintain accurate related records.
- Manage office supplies and equipment, ensuring operational readiness.
- Support site BSi, Manufacture, Health & Safety compliance records.
About You
An office professional who thrives in a dynamic, fast-paced, customer-focused environment. With a strong sense of ownership, you will enjoy wearing multiple hats and being the go-to person for both internal teams and visiting customers. You’re equally comfortable handling a variety of administration duties, whilst also providing senior-level support.
What We Look For
- Experience in Office Management, within a customer-facing environment (automotive preferred).
- Previous PA experience combined with excellent communication and organisational skills.
- A personable, proactive professional with a strong customer service ethic.
- Excellent administrative and organisational abilities with strong attention to detail.
- Confident handling invoices, finance admin, and dealing with queries, in line with company processes.
- Strong IT skills, including proficiency in Microsoft Office (Word, Excel, Outlook).
- Ability to handle sensitive information with discretion.
- Team player who can also work independently and prioritise workload effectively.
- Full UK Driving Licence with willingness to travel locally if needed.
Interested? Apply today and a member of our Recruitment Team will be in touch within 3 working days. Please check out our website for our privacy and wellbeing policies.
Office Manager / PA in High Wycombe employer: Motofix Accident Repair Centres
Motofix is an exceptional employer, offering a vibrant work culture that prioritises teamwork, respect, and professional growth. With competitive salaries, generous annual leave, and comprehensive training opportunities, employees are empowered to develop their skills in a supportive environment. Located in High Wycombe, our state-of-the-art repair centre not only provides a rewarding career path but also fosters a commitment to eco-integrity and outstanding customer service, making it a truly fulfilling place to work.
Contact Detail:
Motofix Accident Repair Centres Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Office Manager / PA in High Wycombe
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry or local business groups. You never know who might have a lead on an Office Manager/PA role at a place like Motofix.
✨Tip Number 2
Prepare for interviews by researching Motofix and its values. Show us how your skills align with our commitment to customer experience and teamwork. We love candidates who can demonstrate their understanding of our mission!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to office management and customer service. We want to see how you handle real-life scenarios, so think of examples that showcase your organisational skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by our recruitment team. Plus, it shows you’re serious about joining the Motofix family!
We think you need these skills to ace Office Manager / PA in High Wycombe
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Office Manager / PA role. Highlight your previous office management and PA experience, especially in customer-facing environments like automotive.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of how you've excelled in similar roles and how you embody our values of teamwork and respect.
Show Off Your Organisational Skills:In your application, give us a glimpse of your organisational prowess. Mention any tools or methods you use to keep things running smoothly, especially when juggling multiple tasks.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and helps us get to know you better!
How to prepare for a job interview at Motofix Accident Repair Centres
✨Know the Company Inside Out
Before your interview, take some time to research Motofix. Understand their values, customer service ethos, and the brands they work with. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Organisational Skills
As an Office Manager / PA, strong organisational skills are key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Be ready to discuss how you prioritise your workload and ensure smooth operations.
✨Demonstrate Customer Service Excellence
Since this role is customer-facing, be prepared to share specific instances where you've gone above and beyond for a customer. Highlight your proactive approach and how you handle enquiries to ensure a professional front-of-house experience.
✨Prepare for Financial Admin Questions
Given the financial responsibilities of the role, brush up on your knowledge of invoice processing and credit control. Be ready to discuss your experience with finance admin and how you resolve queries efficiently, as this will be crucial for the role.
