Group Parts Controller

Group Parts Controller

Camberley Full-Time 31036 £ / year No home office possible
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At a Glance

  • Tasks: Manage vehicle parts procurement and ensure smooth workshop operations.
  • Company: Motofix is a leading vehicle body repair provider with a focus on quality and customer experience.
  • Benefits: Enjoy a competitive salary, 30 days leave, free training, and employee well-being services.
  • Why this job: Join an award-winning team recognised for excellence in customer service and premium brand partnerships.
  • Qualifications: Experience as a Parts Advisor or Controller with strong organisational and customer service skills.
  • Other info: Work in a fast-paced environment with opportunities for continuous learning and development.

Group Parts Controller

Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
Central Services
Up to £33,500 per annum
45 hours per week
Location: Camberley GU16

What we offer
• Excellent salary
• 30 days annual leave (inclusive of bank holidays)
• Workplace pension scheme
• Free Training and Development
• Employee long service rewards
• Employee well-being services
• Free uniform (and PPE)
• Life insurance

Motofix is a leading vehicle body repair provider with nine state-of-the-art service delivery centres in the Home Counties, South and Southwest of England. Our vision is to be a benchmark for automotive body repair for the quality of our business and customer experiences.

About the Role
As a Group Parts Controller, you will play a pivotal role in ensuring the efficiency and profitability of the repair process. Working as part of an experienced team, you will be responsible for the procurement of vehicle parts, ensuring seamless workflow and maximum productivity.

Key Responsibilities
• Identify and order parts ensuring most cost-effective solution (dealers OE, trade outlets OES, and salvage Green)
• Ensure all parts are correctly allocated and costed for each job.
• Work closely with reception, workshop control and central teams to ensure smooth operations.
• Professionally handle parts-related queries, providing prompt and accurate responses.
• Administer returns and liaise with accounts teams regarding discrepancies or exceptional items.
• Provide sites with regular backorder updates and suggest suitable alternative options where available.
• Assist sites in chasing and allocating outstanding credits from returned parts.
• Complete final pricing checks, ensuring all costs are accurate and properly recorded for invoicing.

This role is integral to ensuring parts availability, workshop efficiency, and cost control, directly contributing to the customer experience and business profitability.

About You
You are a highly experienced Parts Advisor or Parts Controller with a commercial mindset and a passion for delivering high standards of accuracy, efficiency, and customer service. You thrive in a fast-paced environment and take pride in ensuring that every part is in the right place at the right time. You are committed to continuous learning and improvement, always seeking ways to enhance operational performance.

What We Look For

• Ability to work effectively as part of a team, with minimal supervision.
• Experience in identifying OE, Non-OE, and Green parts from the most suitable suppliers.
• Competence in using automotive parts systems and stock management software.
• Ability to accurately identify and manage automotive parts and consumables.
• Ability to manage multiple tasks, prioritise effectively, and maintain stock accuracy.
• Proactive approach to handling parts shortages, supplier issues, and workflow challenges.
• Openness to developing skills and supporting the wider admin team as needed.
• A creative thinker who can approach challenges from different angles to identify opportunities for more effective, streamlined processes.

Why join the Motofix family?

• Trusted by Premium Brands: We are proud to be approved by some of the world\’s most prestigious automotive brands, including Mercedes-Benz, Audi, BMW, and Jaguar Land Rover.
• Award-winning Paint & Body Centre: In Spring 2024, we opened our state-of-the-art Prestige Paint & Body Centre in Cirencester, offering top-tier services to meet the needs of our luxury automotive clientele.
• Customer Experience: In 2024, Motofix was recognised as Bodyshop Group of the Year and our teams enjoy a Trustpilot rating of “Excellent”.

Next steps
Contact our talent team who will be in touch within 5 working days
Please check out our website for our privacy and covid-19 welfare policies

Group Parts Controller employer: Motofix Accident Repair Centres

Motofix is an exceptional employer, offering a competitive salary and a comprehensive benefits package that includes 30 days of annual leave, free training and development, and employee well-being services. Our collaborative work culture fosters continuous learning and growth, making it an ideal environment for those passionate about automotive excellence and customer service. Located in Camberley, you will be part of a team that is trusted by premium brands and recognised for outstanding customer experiences.
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Contact Detail:

Motofix Accident Repair Centres Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Group Parts Controller

Tip Number 1

Familiarise yourself with the specific automotive parts systems and stock management software mentioned in the job description. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.

Tip Number 2

Network with current or former employees of Motofix, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.

Tip Number 3

Prepare to discuss your experience with identifying OE, Non-OE, and Green parts. Be ready to share specific examples of how you've successfully managed parts procurement and resolved supply chain issues in previous roles.

Tip Number 4

Showcase your proactive problem-solving skills by preparing scenarios where you've effectively handled parts shortages or supplier challenges. This will highlight your ability to maintain workflow efficiency, which is crucial for the Group Parts Controller role.

We think you need these skills to ace Group Parts Controller

Parts Procurement
Cost Management
Inventory Management
Automotive Parts Systems Proficiency
Supplier Relationship Management
Customer Service Excellence
Attention to Detail
Problem-Solving Skills
Team Collaboration
Time Management
Communication Skills
Adaptability
Data Entry Accuracy
Workflow Optimisation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience as a Parts Advisor or Controller. Emphasise your skills in procurement, stock management, and customer service, as these are crucial for the Group Parts Controller role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your understanding of the role. Mention specific examples of how you've successfully managed parts procurement and improved operational efficiency in previous positions.

Highlight Relevant Skills: In your application, clearly outline your ability to work under pressure, manage multiple tasks, and handle parts shortages. Use keywords from the job description to demonstrate that you meet the requirements.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role of Group Parts Controller.

How to prepare for a job interview at Motofix Accident Repair Centres

Know Your Parts

Familiarise yourself with various types of vehicle parts, including OE, Non-OE, and Green parts. Being able to discuss these in detail will show your expertise and understanding of the role.

Demonstrate Teamwork

Prepare examples of how you've successfully worked as part of a team in previous roles. Highlight your ability to collaborate with different departments, as this is crucial for ensuring smooth operations.

Showcase Problem-Solving Skills

Be ready to discuss specific challenges you've faced in managing parts shortages or supplier issues. Explain how you approached these problems creatively and what solutions you implemented.

Emphasise Customer Service

Since customer experience is key for Motofix, prepare to share instances where you've gone above and beyond to ensure customer satisfaction. This will demonstrate your commitment to high standards of service.

Group Parts Controller
Motofix Accident Repair Centres
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