At a Glance
- Tasks: Serve delicious Greggs products and provide exceptional customer service.
- Company: Join the award-winning team at moto, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
- Why this job: Be part of a fun, dynamic team and make customers smile every day.
- Qualifications: Looking for friendly, adaptable individuals who thrive in fast-paced environments.
The predicted salary is between 12 - 16 £ per hour.
Shifts: 14 Hours per week, shifts between 4am and 8:30pm
Address: Washington Services, A1(M) Junction 64, Portobello, Birtley, County Durham DH3 2SJ
Are you ready to be our next Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Team Member - Greggs Greggs · Washington employer: Moto
At Greggs, we pride ourselves on being an exceptional employer, offering our Team Members a vibrant work culture that values diversity and inclusion. With competitive pay, generous discounts, and fantastic development opportunities, including funded qualifications, we ensure our employees feel valued and supported in their growth. Located at Washington Services, our team enjoys a dynamic environment where they can thrive, contribute, and create memorable experiences for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Greggs Greggs · Washington
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Greggs and moto. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their awesome crew.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Show off your adaptability! The job description mentions thriving in fast-paced environments, so be prepared to discuss how you've handled busy situations before. We want to see that you can keep calm and carry on, no matter what the day throws at you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining our team. Don’t forget to highlight your enthusiasm for the role and how you can contribute to making customers' experiences memorable!
We think you need these skills to ace Team Member - Greggs Greggs · Washington
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show us what makes you unique and how you can bring that to our team.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills match what we're looking for in a Team Member, especially your ability to thrive in fast-paced environments!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and bullet points where possible to make it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Moto
✨Know the Greggs Menu
Familiarise yourself with the Greggs menu and their popular items, like the sausage rolls and baked goods. This shows your enthusiasm for the brand and helps you answer questions about products confidently.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to make someone’s day better. This is key for a role focused on delivering memorable experiences.
✨Demonstrate Adaptability
Since the role requires switching between fast-paced and quieter environments, be ready to discuss how you handle different situations. Share specific instances where you thrived under pressure or maintained focus during slower periods.
✨Emphasise Teamwork
Greggs values a culture of togetherness, so highlight your ability to work well in a team. Prepare to talk about how you've collaborated with colleagues in previous roles to achieve common goals or improve the workplace atmosphere.
